the LEGO Group Interview Questions
& Process

There were three stages in total: first, an HR screening (30 mins), then a 60-minute session with the Hiring Manager and AI Lead, followed by a 90-minute case study also with the Hiring Manager and AI Lead. I've never had an HR team show this much genuine care for candidates before. After each stage, the HR team proactively got in touch to talk about the results. They really wanted my feedback and gave me detailed insights into each part of the process. The recruiter made me feel incredibly looked after the whole way through. They were warm, attentive, and super professional, which made things very comfortable. The interviewers were friendly, smart, and to the point. Unlike some places that use high-pressure tactics or aren't respectful, this felt really supportive. You could tell the employees and managers are sincere, kind, and really passionate about how they treat everyone.

The interview process was pretty straightforward. I applied online and heard back in about two weeks. There were three interviews, spaced out weekly. About a week and a half after the last one, I got the final results. They gave me good info about the company and what to expect, which was helpful for preparing. The first interview was a 45-minute chat with the recruiter, covering standard stuff to get me ready for the next stage. The second interview was with the hiring manager and someone from the team. For the third interview, I had to prep a case study presentation, plus a short intro about myself. I presented this to the hiring manager, two team members, a regional director, and a senior program manager. The questions were always interesting and led to good discussions with follow-ups. They ended up choosing someone with more specific project experience, but it was still a good experience, and I'll likely apply again.

The hiring process was lengthy, stretching over four months and requiring several interviews. The compensation offered is surprisingly low given the required skill set. The company lacks structure; the recruiting manager also serves as a store manager, placing an excessive workload on middle-management employees. They also recruited for a store with an incomplete team, stating that upon arrival, I would be responsible for hiring an assistant manager and other sales associates. When asked for my feedback on the interview, the recruiter was not receptive. Only the company's perspective was valued.

This was easily the best interview process I’ve ever experienced. From the very first outreach, the energy was upbeat and refreshing. The LEGO/BrickLink team was friendly, knowledgeable, and genuinely kind throughout. Scheduling was seamless, communication was clear, and the questions felt more like a collaborative conversation than a test. Even though I didn’t get the role, the experience was so positive that I’d be excited to apply again when the right opportunity opens up. Truly a 10/10 process.