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the LEGO Group Sales Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 82 interview experiences · FREE TO READ

1.6 Rounds average
Easy Typical difficulty
79% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at the LEGO Group.

Showing 3 of 82
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the LEGO Group

Sales Associate

Sales · a year ago

Entry Average Neutral experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

the interview was pretty short, like 10-15 mins, and it was just some basic stuff. they asked about when I'm available, if I have another job, and like what I would do in some situations. at least that's how mine went.

Confirmed questions1 question
  • Tell me about the hardest part of assisting a customer.
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the LEGO Group

Sales Associate

Sales · a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical

The Manager and Assistant Manager, who were super nice, conducted the interview. The main focus was to understand if I fully grasped what LEGO is and the types of products they offer. They emphasized reading carefully about LEGO's Mission and Brand Values and how these align with my personal values. They also asked about good customer service, bad customer service, and my recent achievements.

Confirmed questions3 questions
  • Can you tell me about LEGO?
  • Describe a situation where you provided excellent customer service and went above and beyond to satisfy a customer's needs.
  • What has been your greatest achievement?
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the LEGO Group

Sales Associate

Sales · more than a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Technical

The interview was just under 30 minutes with the store manager and a supervisor. The manager was friendly and accommodating, and the employees were nice too. The manager seemed engaged with my answers. I got to ask questions after. I had to fill out an availability sheet at the end with my times and days. They let me know about the job and give feedback 1-2 weeks after.

Confirmed questions8 questions
  • Can you tell me about yourself?
  • Why did you choose to apply for this position?
  • What skills or qualities do you possess that would benefit our team?

the LEGO Group Sales Associate Interview Questions

Quoted word for word from the LEGO Group interview reports.

Which Lego theme or set is your favorite, and what's the reason behind it?

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Tell me about your favorite Lego theme and a specific set you like from it.

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Which LEGO set or theme is your favorite and what makes it stand out to you?

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What actions would you take if you observed a child disregarding the rules at the Lego Building Station?

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What is your favorite set and what can you add to the team?

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What does excellent customer service mean to you, and what makes LEGO's customer service good?

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What are the three most important words in your vocabulary right now?

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Formats, difficulty and experience

Across all 82 the LEGO Group interview reports.

Interview formats

Behavioral 61.7%
Other 12%
Presentation 11.3%
Technical 8.3%
Group 4.5%

Interview difficulty

Easy 51.2%
Average 43.9%
Difficult 4.9%

Candidate experience

Positive 79%
Neutral 9.9%
Negative 11.1%