
the LEGO Group Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 82 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at the LEGO Group.
Sales Associate
the interview was pretty short, like 10-15 mins, and it was just some basic stuff. they asked about when I'm available, if I have another job, and like what I would do in some situations. at least that's how mine went.
- Tell me about the hardest part of assisting a customer.
Sales Associate
The Manager and Assistant Manager, who were super nice, conducted the interview. The main focus was to understand if I fully grasped what LEGO is and the types of products they offer. They emphasized reading carefully about LEGO's Mission and Brand Values and how these align with my personal values. They also asked about good customer service, bad customer service, and my recent achievements.
- Can you tell me about LEGO?
- Describe a situation where you provided excellent customer service and went above and beyond to satisfy a customer's needs.
- What has been your greatest achievement?
Sales Associate
The interview was just under 30 minutes with the store manager and a supervisor. The manager was friendly and accommodating, and the employees were nice too. The manager seemed engaged with my answers. I got to ask questions after. I had to fill out an availability sheet at the end with my times and days. They let me know about the job and give feedback 1-2 weeks after.
- Can you tell me about yourself?
- Why did you choose to apply for this position?
- What skills or qualities do you possess that would benefit our team?
the LEGO Group Sales Associate Interview Questions
Quoted word for word from the LEGO Group interview reports.
“Can you find a Lego brick at your home and show it to me?”
Read reports →“Which Lego theme or set is your favorite, and what's the reason behind it?”
Read reports →“Tell me about your favorite Lego theme and a specific set you like from it.”
Read reports →“Could you tell me what you know about the Lego Group?”
Read reports →“Which LEGO set or theme is your favorite and what makes it stand out to you?”
Read report →“What actions would you take if you observed a child disregarding the rules at the Lego Building Station?”
Read report →“What is your favorite set and what can you add to the team?”
Read report →“What does excellent customer service mean to you, and what makes LEGO's customer service good?”
Read report →“What are the three most important words in your vocabulary right now?”
Read report →Formats, difficulty and experience
Across all 82 the LEGO Group interview reports.