Medallia Interview Questions
& Process

The interview process was excessively long, taking several months and involving 7 interviews. There was supposed to be an 8th interview, but it was canceled 15 minutes beforehand because I was no longer considered for the role. Many interviews were rescheduled. The interviewers were nice, and the team culture seemed good, which is why I continued. However, the process needs significant improvement, as it's almost double the typical 4 interviews (including the recruiter screen). I wouldn't recommend applying if I knew this beforehand. It was a waste of my time.

I didn't have a good experience with Medallia recruiting. I waited weeks for updates twice. The first time, the recruiter contacted me to set up a meeting with the recruiting manager. I heard nothing for weeks even after I reached out. Then, they got back to me to see if I was still interested. I then had three one-on-one interviews and a panel interview. I prepared a lot for each stage. After the panel interview, I emailed the recruitment team for an update but got no response, so I don't know where my application stands. It felt disrespectful and unprofessional. The lack of communication and feedback left me with a bad impression of Medallia's hiring process. Companies should give candidates timely feedback, especially when they've put in a lot of time and effort. I hope Medallia improves its process for future candidates.

I applied for the QA Engineering Manager role back in November 2022. The interview process was a bit slow, taking about a month for just three rounds, and I had to keep following up with HR. The first round was with a Senior Manager for 30 minutes in early November. The second round, lasting an hour, was with a Senior QA Manager in the second week of November. The third round, also an hour, was with automation engineers in the third week of November. After clearing all rounds, I waited over a week for an email saying the position was filled internally. It felt like a joke, a complete waste of time and effort. This whole experience was unorganized and chaotic. Hopefully, this helps others know what they're getting into.

So, I got contacted by HR for a quick screening call. After that, I got an email about the next steps. Then, I had a second interview with two people, one from Senior Management and a Technical team member. This interview was pretty chill, asking about my career, skills, experience, academic background, and some critical thinking/analysis stuff. The second interview was on a Thursday. They sent me the technical part the next day, giving me a 24-hour window to finish it, which meant I had to do it over the weekend. After sending it back, a Senior Technical person reached out to say they were reviewing my answers. Four days later, I got really positive feedback, and they were excited to move forward with a third interview, which was booked for four days after that. This third interview was supposed to be with the team leader and was told it would be the last one. Up to this point, everything was going smoothly, with positive vibes and respectful communication. The interviewers seemed genuinely interested in me. The third interview also had a great atmosphere, and the interviewer was nice and respectful, giving great feedback on my technical answers and saying he couldn't wait for me to join. However, that's when things took a turn. For the first time, he mentioned there would be two more interviews with hiring management and higher senior management. He also said that even though he wanted to hire me now, he had to wait 2-3 weeks for company approval. A month later, I had the fourth interview with a hiring manager in the US. This person was arrogant, ignorant about me, my skills, and experience, and the atmosphere was very uncomfortable. They were also late for the Zoom call with a lame excuse. The interview was mostly them talking, with few generic questions they weren't interested in hearing the answers to. I felt interrogated by someone who didn't care, like they were forced to be there – totally different from previous interviews. At the end, they said the company needed time to decide budgets, so hiring could take anywhere from 2 months to never. The company initially contacted me in late December, with the first interview in early January, the second in mid-January, and the third in mid-February. It's now early July, and I still haven't heard back. I've since accepted another job offer and am happy there. But I want to share this experience. After the team leader interview (second interview), I had to chase them for feedback and next steps because HR wasn't responding. I had to email the team leader directly to get a response and move to the fourth interview. After the fourth interview, I had to chase them again for a response, and they gave excuses about budgeting and strategic changes without clearly saying if they wanted to move forward, just telling me to be on standby.