
Medallia Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 22 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Medallia.
Senior Manager
The interview process was unique and enjoyable. I got to meet multiple team members, which I appreciate. Since I'm remote, all interviews were via video conference. Rounds included an initial phone screen by a colleague, two 1-hour follow-up interviews, a discussion with HR, a 1-week Medallia challenge, and a final round with three 1-hour discussions. Everyone seemed very invested and took the time to answer my questions, making me feel welcome to their culture. It felt like a more human way of interviewing, and the company seems to have its heart in the right place. The process left a very positive impression and was a big reason I accepted the job.
- How well do you fit the functional requirements of this role?
- Can you elaborate on your previous work history as detailed in your resume?
- What are your thoughts on self-reflection?
Technical Manager
Applied and heard back from a recruiter a few weeks later for a quick, overly promising call. The process was explained as two separate 30 min calls: one with the team Manager and a tech test. Then got an email with benefits to confirm acceptance, which I did. A week passed, then another, and I got an email out of the blue to sign an NDA and got connected with a 3rd party for scheduling the next meeting. When I spoke with the manager, the role wasn't what I thought, and this 30 min call was actually a 1-hour call meant to be both the formal interview and tech test, which was surprising as I wasn't prepared for a tech test.
- Can you tell me about a technical solution you've recently put into practice?
- What's your approach to tackling a problem where you lack technical knowledge?
- Could you explain the purpose of this XML snippet?
Customer Solutions Manager
The interview had 4 parts: first, a quick call with the recruiter. Second, an in-person meeting with about 3-4 peers. Third, a 24-hour take-home test called the Medallia Challenge, which took me longer than expected. Fourth, another in-person meeting with 3-4 senior managers. The recruiter was usually responsive, but working with a few different recruiters made it a bit confusing, and I wasn't sure if all my information was passed along. The Jobvite system was a bit strange and unclear who I was emailing. I didn't know much about Medallia's industry at first, but everyone I met there, for interviews or just to ask questions, was impressive, prepared, smart, empathetic, professional, and nice, making me really want to work there.
- A few tricky questions were asked, but nothing too difficult. Mostly situational and managerial questions.
Medallia Manager Interview Questions
Quoted word for word from Medallia interview reports.
“How much would it cost to wash all the windows in New York?”
Read reports →“Could you explain the purpose of this XML snippet?”
Read reports →“How would you explain the internet if I had been asleep for 300 years?”
Read reports →“How would you suggest making this code simpler?”
Read reports →“Can you confirm if the light in a fridge actually turns off when the door is closed? (This was an out-of-the-box thinking question.)”
Read report →“What are your thoughts on self-reflection?”
Read report →“Tell me about high school.”
Read report →“What attracts you to Medallia?”
Read report →“Tell me about a time you failed.”
Read report →Formats, difficulty and experience
Across all 22 Medallia interview reports.