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Citizens Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 805 interview experiences · FREE TO READ

2.4 Rounds average
Average Typical difficulty
67.4% Positive experience

Which role are you interviewing for?

30 roles · 805 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Citizens.

Showing 4 of 805
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Debt Capital Markets Analyst

Finance · nearly a year ago

Intern Difficult Neutral experience No offer 4 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical Other

Started with a Hirevue, then a screener call with a Managing Director and an analyst. The screener included basic behavioral questions, DCM technical questions, and a couple of brain teasers. After that, it moved to a Superday with several rounds of behavioral and technical questions. No more brain teasers, but lots of DCM technicals.

Confirmed questions7 questions
  • Tell me about yourself
  • What motivates your interest in Debt Capital Markets?
  • What makes you want to work here?
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Product Performance Partner

Product · nearly a year ago

Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical

The interview process was great. Veruschka Bosco kept me informed and up to date every step of the way. She provided clear and easy to understand information about the company, described the role, and set expectations for the next steps in the process. The hiring team was equally thorough in explaining the responsibilities of the position. They asked thoughtful, relevant questions, and the conversations were informative and engaging.

Confirmed questions2 questions
  • Can you explain how your background aligns with the requirements of this role?
  • Describe your approach to collaborating with team members and partners across the department.
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Risk Analyst

Analytics · nearly a year ago

Senior Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

I applied and got an AI text to schedule. The interview was on Teams, but the recruiter didn't turn on their video, which was uncomfortable. It seemed to go well, and the Head recruiter said I'd hear back in a month. I sent a thank you email but heard nothing. Two months later, another recruiter called, interviewed me, and recommended me. I had to reach out again to get an update. Very unprofessional.

Confirmed questions1 question
  • Can you tell me how long you have worked in this field?
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Bank Teller

Operations · nearly a year ago

Entry Easy Neutral experience No offer 3 rounds
Interview process
Recruiter call Technical screen Background check
Interview formats
Technical Behavioral Other

The first interview is with AI where you'll play games to show your skills. There are basic math games like 'what two numbers add up to 8', addition, subtraction, multiplication, and division. Then a shape/pattern game and a personality test. The personality test was strange - you choose a picture that describes you best, with options like a rock climber and hiker. After the games, there are a few basic recorded interview questions. You can re-record them, which is good.

Confirmed questions1 question
  • Can you explain your motivation for seeking employment with our institution?

Citizens Interview Questions

Quoted word for word from Citizens interview reports.

Can you explain the differences between a Term Loan and a High Yield Bond?

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When it comes to toilet paper, do you prefer the roll to be positioned over or under?

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For forecasting supply chain inventory for rainy and dry seasons, how would you approach this problem and what data would you use for the analysis?

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Can you explain how you handle SAML certificate management for Azure Federated Single Sign-On?

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Have you closed loans in the past 6 months with your NMLS?

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Which data visualization tools like Power BI, Tableau, or QuickSight have you used, and do you have a favorite?

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Can you explain how you would provide the correct change to a customer for a given cash transaction?

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How do you gather business requirements, and do you work with Business Analysts or end-users for this?

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What would you do if you had a customer who was difficult and you didn't know the answer to their question?

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Formats, difficulty and experience

Across all 805 Citizens interview reports.

Interview formats

Behavioral 55.9%
Technical 26.7%
Other 7%
Presentation 4.1%
Coding 2.7%

Interview difficulty

Easy 28.9%
Average 63.9%
Difficult 7.2%

Candidate experience

Positive 67.4%
Neutral 21.2%
Negative 11.4%

Reports by job function

Finance 212
Operations 168
Sales 167
Engineering 79
Analytics 72
Other 65