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WNS Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 822 interview experiences · FREE TO READ

2.9 Rounds average
Average Typical difficulty
62.8% Positive experience

Which role are you interviewing for?

30 roles · 822 reports

Candidate interview experiences

First-hand accounts from people who interviewed at WNS.

Showing 4 of 822
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Recruiter

HR · nearly a year ago

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

There were 3 rounds of interviews, and they were pretty thorough. We talked a lot about my past experience, accomplishments, and how I handle different recruitment processes. We also went over salary details, my previous roles and responsibilities, and I was asked about my salary expectations, preferred work mode, current location, and what unique value I can offer the company.

Confirmed questions2 questions
  • Can you discuss your past experience and any other skills you have?
  • Tell me about your experience and the skills you possess.
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WNS

Product Support

Operations · nearly a year ago

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

The interview process was good, and I had a positive experience with the interviewer. I was ultimately selected, so my overall experience was good. A good interview process should be structured, transparent, and respect the candidate's time. It should have clear job requirements, consistent evaluation, relevant assessments, and timely communication. The main goal is to find the best candidate fairly while ensuring a positive experience for them.

Confirmed questions1 question
  • The interviewer assessed my English fluency and confidence in communication.
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WNS

Customer Service Representative

Operations · a year ago

Entry Average Negative experience No offer 7 rounds
Interview process
Recruiter call Technical screen Take home Technical screen Technical screen Technical screen Technical screen Technical screen
Interview formats
Behavioral Technical Coding Other

Initially they took many rounds. 1. Screening 2. Aptitude test with 50 questions, needing a score of 20. 3. Typing test. 4. Amcat test. 5. Essay and chat. 6. Operational round. After passing all these rounds, they also have to pass one additional round which is VNA. You were rejected after passing all the rounds for just one round, for VNA. Then why are we going through this whole process? If you finally reject that candidate then please request to reject that candidate in the first or second round. Because it is beneficial for the company's time as well as the candidate's time. Please don't do that.. Every job seeker hopes that at least they will get a chance that's why they passed all the assessments. If you don't want that candidate then please give a clear feedback. Don't waste time and don't play with the candidates' emotions.

Confirmed questions3 questions
  • Can you tell me a little about yourself?
  • Could you tell me about your previous experience?
  • What is the meaning of KPI?
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WNS

Senior Associate

Finance · a year ago

Senior Easy Neutral experience Decline offer 4 rounds
Interview process
Recruiter call Technical screen Onsite Offer
Interview formats
Behavioral Technical Case Other

The interview process started with a Human Resource round where we talked about salary, the job description, roles, work environment, culture, salary expectations, and notice period. After that, there was a Manager round where I was asked Technical Questions, Experience-Based Questions, and questions about System Knowledge. Then, an Operations round followed, focusing on Situational or Case-Based Questions, Process Understanding, Attention to Detail & Problem-Solving related to accounts payable in a practical sense. Finally, there was an Offer Discussion involving offer negotiation and discussion.

Confirmed questions4 questions
  • Tell me about your experience with accounts payable.
  • Can you discuss your knowledge of procurement?
  • What is your experience with RFP reporting?

WNS Interview Questions

Quoted word for word from WNS interview reports.

What is the difference between a Sub and a Function in VBA?

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Can you explain the difference between Random Forest and Decision Tree?

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Regarding relocation, would I only be moved 5 kilometers away?

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For 1000 products with price data from 2020, 2021, and 2022, how would you visualize consecutive price changes per product?

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What visualization would you employ to illustrate monthly decreasing data trends?

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What are the differences between relationships, joins, and blending in Tableau, specifically concerning a dashboard?

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What's the shortest time frame in which you can close a deal?

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Can you provide a real-time example of arbitrage opportunities, specifically concerning petrol companies?

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Can you explain journal entries, accounting golden rules, and what share capital is?

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Formats, difficulty and experience

Across all 822 WNS interview reports.

Interview formats

Technical 40.3%
Behavioral 39.6%
Other 7.2%
Case 4.2%
Coding 4.1%

Interview difficulty

Easy 23.2%
Average 61.9%
Difficult 14.8%

Candidate experience

Positive 62.8%
Negative 15.6%
Neutral 21.6%

Reports by job function

Operations 260
Analytics 163
Finance 140
Other 110
Engineering 55
Sales 32