WNS Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 13 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at WNS.
WNS
Consultant
Mid Average Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
The interview process was pretty smooth and organized. The final interview with the manager was a bit off-putting due to a condescending tone, but the earlier chats with the team were good and engaging. I got to show off my skills and experience. Hoping for a good outcome and maybe working together down the line.
Confirmed questions2 questions
- Can you discuss your previous work experience?
- What is your understanding of the company's background?
WNS
Consultant
Lead Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
The process starts after CRF approval and budget allocation. We screen suitable candidates based on stability, attitude, skills, competencies, and role fitment.
Confirmed questions1 question
- On a scale of 1-10, how would you rate yourself on your key competency?
WNS
Travel Consultant
Entry Easy Positive experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical Other
First was the HR round, then the 2nd assessment (AMCAT), whose result they have told me within 10 minutes, and then on the same day in the evening they shared a link for a Zoom meeting for the operational round. It was time-consuming as they were taking the interviews one by one, so one has to wait in the meeting room for their turn to come.
Confirmed questions5 questions
- Can you tell me about yourself and walk me through your resume?
- What is BPO?
- Why are you interested in customer service?
WNS Consultant Interview Questions
Quoted word for word from WNS interview reports.
“What is BPO?”
Read reports →“What do you know about WNS?”
Read reports →“How do you maintain a positive attitude when faced with a negative situation?”
Read reports →“What would you do if a customer asked you for a great vacation suggestion?”
Read reports →“What would you do if you couldn't accommodate a customer's request?”
Read report →“What is your understanding of business knowledge?”
Read report →“Tell me about your hobbies and your daily routine.”
Read report →“Can you describe what the company does?”
Read report →“Do you have prior travel experience?”
Read report →Formats, difficulty and experience
Across all 13 WNS interview reports.