Westpac Group Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 560 interview experiences · FREE TO READ
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30 roles · 560 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Westpac Group.
Westpac Group
Business Analyst
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen Offer
Interview formats
Behavioral Technical
I got the interview through a recruiter. I thought it went really well, the interviewers agreed and commended all my answers. Then I found out I wasn't progressed to the next stage which I found incredibly strange given the feedback during the interview. Maybe don't gaslight and let on that someone is everything you're looking for and then say no to them.
Confirmed questions3 questions
- How would you approach a challenging situation?
- What's your strategy for dealing with difficult stakeholders?
- Can you walk me through a project where you had to analyze complex data?
Westpac Group
Customer Service Representative
Entry Easy Positive experience No offer 3 rounds
Interview process
Recruiter call Take home Background check Offer
Interview formats
Behavioral Other
Submitted an application on the Careers website and was then sent an online Culture assessment to see if our values matched up. It was pretty simple and really focused on PEOPLE, not just seeing us as work cogs (like ANZ). About an hour later, I got a link for a video interview that had 4 different parts.
Confirmed questions5 questions
- Can you tell us about yourself?
- Could you share a bit about your background?
- What motivated you to apply for this position?
Westpac Group
Software Engineer
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical Other
It started with a phone call, then an online test, followed by a remote video interview. The video interview was strange; instead of a typical interview, they audited my current role's security. They asked if I did specific tasks, and when I said no, they marked it as bad. They questioned why my security posture wasn't like a bank's, and I responded that perhaps it's because we're not a bank. They seemed to think I was a terrible candidate for not having a hardened security posture like theirs. My advice to Westpac is that bank-specific security practices should be trained during onboarding, not expected beforehand, especially from those not working at a bank. I say this as someone working at an ISO270001 company with annual security training and certifications.
Confirmed questions1 question
- Can you describe how you handle and prioritize your tasks when faced with pressure?
Westpac Group
Bank Officer
Mid Average Negative experience Decline offer 1 round
Interview process
Background check
Interview formats
Other
People are complaining that some companies ask for references very early on in the hiring process. They contact the references, and then the company just disappears without making an offer, which upsets the job seeker because they wasted their contacts' time. Some recruiters even ask for references before a second interview, and then there's no communication. While there aren't official numbers, there's a lot of negative talk online about this practice, with people calling it unprofessional, a bad sign, or even a way to get free intel on industry contacts. So yeah, it seems like your feeling is right, this does happen and it's really annoying.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Westpac Group Interview Questions
Quoted word for word from Westpac Group interview reports.
“What is the role of the branch network in the current banking environment, and how does it interact with the expansion of Digital Banking?”
Read reports →“How would you approach troubleshooting a P1 issue on a Linux virtual machine?”
Read reports →“How would you market a campaign for Chinese Lunar New Year at Sydney Airport?”
Read reports →“What are the pros and cons of bringing new technology into the banking sector?”
Read reports →“How can technology improve inclusion and diversity in our products and services for customers with varied perspectives? Also, what tech trend do you think will enhance the banking experience?”
Read report →“How would you respond to a customer who is facing difficulties in making their payment?”
Read report →“When faced with a choice between time and effort, how would you make that decision?”
Read report →“Imagine you and a coworker are both assisting customers, and a new customer arrives needing assistance. How would you address this situation?”
Read report →“Can you explain your rationale for choosing this specific user group for your case study?”
Read report →Formats, difficulty and experience
Across all 560 Westpac Group interview reports.