Unum Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 531 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 531 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Unum.
Unum
Customer Benefit Advisor
Entry Average Positive experience Accept offer 3 rounds
Interview process
Take home Recruiter call Onsite
Interview formats
Other Behavioral Case
First, you'll do a recorded interview that you have about a week to finish. You can start whenever, and it'll involve some written Q&A about the company, and then you'll record your own answers to questions. Your recorded part is timed and you get three tries. If you pass that, a recruiter will call you to make sure you get the role and ask more about your experience. If you pass that, you'll have a live online interview. Most questions will be behavioral, and about 10 minutes will be spent on a client case scenario.
Confirmed questions1 question
- Can you tell me about a time you dealt with an upset customer and calmed them down?
Unum
Information Security Analyst
Mid Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical Case
The interview process was a bit unusual, with 3 rounds in total. It started with the hiring manager, which was a basic behavioral Q&A. The second round involved senior security engineers and was purely technical. The final round was with the director, combining technical and scenario-based questions. Hoping the hiring process is quick, and HR follows up effectively for fast onboarding.
Confirmed questions4 questions
- Can you explain the basic TCP/IP stack and common ports?
- Could you define vulnerability management?
- Please describe the various stages involved in vulnerability management.
Unum
Customer Service Center Vice President
Executive Average Negative experience No offer 2 rounds
Interview process
Recruiter call Panel Background check
Interview formats
Behavioral Presentation
I applied online and then got an email to interview with the recruiter. It was a 45-minute call where they tried to sell me on relocating to Tennessee and how great they are. We talked about my background and they wanted to schedule a video panel with the hiring manager and a peer. A few days before, the recruiter sent a LinkedIn message asking if I was still interested, which felt like a mass email. The next day was the video panel, which was a joke. They said 'I know we only have 30 minutes so we will jump right into our questions' even though it was scheduled for an hour. Big disconnect there. Two days later, I got a rejection email. Such a waste of time.
Confirmed questions2 questions
- Can you tell me about how you manage conflict at work and with your team?
- How do you address conflict among your direct reports?
Unum
Actuarial Consultant
Mid Average Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Background check
Interview formats
Technical Behavioral
My interview for Actuarial Consultant at Unum went well initially, with the interviewers being engaging and professional. However, the follow-up has been poor. I've tried contacting them multiple times over the last 5-6 weeks via email and phone, but haven't heard anything back about my application status, feedback, or even just an update. It's been disappointing given how professional they were at first. I get that companies have different processes and timelines, but keeping candidates informed is really important. I hope Unum can get better at their follow-up to show they value the time candidates put in.
Confirmed questions1 question
- When creating a pricing model for life insurance, what key elements should be taken into account?
Unum Interview Questions
Quoted word for word from Unum interview reports.
“When creating a pricing model for life insurance, what key elements should be taken into account?”
Read reports →“Imagine a group project where a member suddenly stops communicating with everyone, including their project responsibilities. How would you address this situation?”
Read reports →“Can you give one reason why you might turn down a job offer from Unum?”
Read reports →“Could you type up the details from a mock claim when I ask you to?”
Read reports →“How do you stay updated on labor market trends and job opportunities relevant to your clients?”
Read report →“Could you share an instance where a difficult decision you made did not lead to a favorable outcome?”
Read report →“What did you do if you missed a deadline, and was the client okay with it?”
Read report →“What are your thoughts on working and promoting a 3-day in-office policy, considering the company is moving from fully remote to one day a week?”
Read report →“Were you able to commit to 16 months working at their call center?”
Read report →Formats, difficulty and experience
Across all 531 Unum interview reports.