
TUI Group Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 548 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 548 reportsCandidate interview experiences
First-hand accounts from people who interviewed at TUI Group.
Sales Associate
It was a long process, with everything managed by the head office in the UK. First, I completed an online application, then had a phone interview, and finally a face-to-face interview. The face-to-face interview was with either the area manager, or the retail store manager and assistant manager.
- Tell me about the qualities you'd bring to this role.
- Which booking systems are you familiar with?
- Can you describe the KPIs you've worked towards in the past?
Talent Acquisition Specialist
So I had three interviews with TUI. Everything was going well and they had positive feedback until the end. They told me my Swedish wasn’t good enough, which was strange because I’m fluent. The HR person said I used too many English words and that she had a ‘feeling’ I couldn’t handle meetings in Swedish, even though she didn’t take notes or ask me about my language skills. She kept saying they needed someone with a native Swedish tongue, which felt like a jab since I wasn’t born there but speak it fluently. It was disheartening because it felt like they disqualified me based on where I’m from rather than my actual abilities. I was disappointed because I’ve always gotten positive feedback on my Swedish skills from employers. It also showed me I didn’t want to work with a team that makes decisions based on feelings instead of competence.
- Can you describe a situation where a similar event occurred?
- Tell me about a time you experienced stress and had to make a decision.
Data Scientist
First, I had a casual chat with the hiring manager and the department head, which lasted about 30 minutes. Then, there was a panel interview with 7 people. This lasted about 90 minutes and included questions about my previous experience and a case study. The recruiter mentioned there would be some competency-based questions using the STAR method, but that didn't happen. I heard back within 2 days.
- Why are you interested in this position?
- Given this SQL code, how would you address certain problems?
- Can you discuss your previous work experiences?
Purchasing Manager
Best recruitment experience ever! A multi-step process, I admit it's a bit long (with the holidays in between), but very interesting and with absolute respect! First step - video call with HR to understand my background. Then, if all is good - interview with the future N+1 and their counterpart, but 24 hours before the interview, you'll receive a case study and 30 minutes before the interview - a numerical test/reasoning test. During the interview, you'll need to present the results of these two tests. Then, if OK - a personality test.
- What risks have you taken in your profession, regardless of success, to show the responsibilities you can undertake?
TUI Group Interview Questions
Quoted word for word from TUI Group interview reports.
“Considering the bar graph of Car Insurance paid by car owners per year, what was the average car insurance payment between year x and z?”
Read reports →“If lawyers wanted to sue the company, would you authorize payment to them?”
Read reports →“Have you ever taken a Tui vacation before, and what were your thoughts on it?”
Read reports →“If a hotel has just opened, what key performance indicators (KPIs) would you prioritize monitoring?”
Read reports →“How would you go about architecting a booking management system that can scale?”
Read report →“Could you share your favorite holiday destination and explain your reasons for choosing it?”
Read report →“Describe how you would deal with a customer who missed their bus for their flight.”
Read report →“How would you handle a situation where a customer booked an excursion and requested a refund?”
Read report →“Can you work from the very start of the season to the very end?”
Read report →Formats, difficulty and experience
Across all 548 TUI Group interview reports.