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Old Navy Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 1,895 interview experiences · FREE TO READ

1.8 Rounds average
Easy Typical difficulty
72.3% Positive experience

Which role are you interviewing for?

30 roles · 1,895 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Old Navy.

Showing 4 of 1,895
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Sales Associate

Sales · nearly a year ago

Entry Average Positive experience No offer 1 round
Interview process
Group
Interview formats
Group Behavioral

I recently had a group interview at Old Navy, and it was a really great experience. The process was very easy and not stressful at all. The manager was super nice and made everyone feel comfortable from the start. The atmosphere was friendly and welcoming, which made it easier to participate and share ideas. Overall, it was a positive experience, and I appreciated how kind and professional the team was.

Confirmed questions1 question
  • Tell me about your strengths and weaknesses.
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Old Navy

Floor Staff

Operations · nearly a year ago

Entry Easy Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

I had a phone interview late in the evening. Not many options were given for interview times, and there was a lot of background noise. The interviewer didn't seem very interested in the interview or finding a good fit for the position.

Confirmed questions3 questions
  • What is your availability?
  • Are you able to open and close the store?
  • Do you know how to count back change?
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Old Navy

Customer Service Representative

Operations · nearly a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral

The interview process was quick and the interviewer was nice. They asked basic questions directly. It was a good conversation with friendly staff. The manager and associates were very professional. They made me feel comfortable. The interview was short and didn't have any tricky questions.

Confirmed questions1 question
  • Can you tell me a little about yourself and explain your interest in working with us?
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Old Navy

Software Engineer Intern

Engineering · a year ago

Intern Difficult Positive experience Decline offer 2 rounds
Interview process
Technical screen Recruiter call
Interview formats
Technical Coding Behavioral

The interview process involved a technical test followed by an interview. The interview was pretty good, with questions about data structures and algorithms (DSA) and a chance to properly describe my past projects. After that, there was an HR round where they asked typical HR questions.

Confirmed questions4 questions
  • Given the DSA question 'flood fill', how would you solve it?
  • Can you describe the projects you have worked on?
  • What are your career aspirations for the next five years?

Old Navy Interview Questions

Quoted word for word from Old Navy interview reports.

Hypothetically, what article of clothing do you think would come in style next?

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How can current fashion trends be leveraged to support upselling a full outfit?

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How would you help a customer with three young children who wants to update their wardrobe on a budget?

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In the event that the delivery truck is absent in the morning, what steps would you take to resolve this situation?

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How would you assist a customer who wants jeans but isn't sure about the style?

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If a customer wants an item that's out of stock, what would your response be?

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If financial constraints were removed, what profession would you choose and what is the reasoning behind that choice?

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What would you do if a customer needed an outfit for a birthday party and you had to create it?

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Formats, difficulty and experience

Across all 1,895 Old Navy interview reports.

Interview formats

Behavioral 51.1%
Group 21.9%
Presentation 12.6%
Other 6.9%
Technical 6.2%

Interview difficulty

Easy 58.9%
Average 38.6%
Difficult 2.5%

Candidate experience

Positive 72.3%
Negative 8.2%
Neutral 19.5%

Reports by job function

Sales 1,329
Operations 316
Marketing 150
Other 40
Engineering 17
Design 13