Old Navy Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 51 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Old Navy.
Old Navy
Retail Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Other
I found an employee and asked if they knew where the assistant manager who would be interviewing me was. She told me that the assistant manager would come meet me in front of women's. When she found me, she pulled me to the side and the interview lasted less than 10 mins.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Old Navy
Cashier
Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
They will ask you questions about customer service, teamwork, and your availability. To get noticed, you should really highlight your problem-solving skills and show you're excited about the job. Make sure to mention your flexibility, any retail experience you have, and if you know the brand.
Confirmed questions1 question
- Tell me about yourself.
Old Navy
Cashier
Lead Easy Neutral experience Accept offer 1 round
Interview process
Group Onsite
Interview formats
Presentation Group Behavioral
It was a group interview, a pretty fair one, nothing major to worry about. It was also interesting because they make you find an outfit in the store and try to pitch a sale to the customer, which is actually the interviewer.
Confirmed questions3 questions
- Can you tell me about yourself?
- What hours are you available to work?
- Please select an outfit from the store and present it as a sale to the interviewer.
Old Navy Retail Associate Interview Questions
Quoted word for word from Old Navy interview reports.
“Can you tell us about Old Navy?”
Read reports →“Regarding clothing, what would you say is your favorite item?”
Read reports →“How would you handle a situation where a customer is stealing something to prevent it?”
Read reports →“In ten years, where do you envision yourself?”
Read reports →“What makes you want to join Old Navy?”
Read report →“What do you like to do in your free time?”
Read report →“What do you think is important to know when working in a clothing store?”
Read report →“How would you deal with a customer who is unhappy?”
Read report →“Do you have prior experience as a cashier?”
Read report →Formats, difficulty and experience
Across all 51 Old Navy interview reports.