
Nordstrom Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 4,623 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 4,623 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Nordstrom.
Sales Representative
it's pretty simple: apply online first, then a quick phone call to make sure you're available, interested in sales, and have some customer service background. after that, you'll have an in-person interview, usually with the department manager and maybe another manager. they'll ask you behavioral questions like 'tell me about a time when...' focusing on selling, dealing with tough customers, teamwork, and hitting targets. you might also do a quick walk around the floor or shadow someone to see how you talk to customers and how you'd upsell. if everything goes well, they'll get back to you in a few days to a week with an offer and then the background check and onboarding stuff.
- What are your thoughts on diversity at work?
- Can you share an experience about selling?
- Tell me about a time you dealt with a challenging customer.
Sales Associate
The interview process for a Nordstrom Sales Associate is usually pretty easy and chill. You apply online or in person, and then you might have a quick phone chat about when you can work and what experience you have. The main part is an interview, either in person or virtual, with the store manager or someone in charge of a department. They'll ask you stuff about customer service, if you've done sales before, how you are with a team, and how you'd deal with different customer problems. Sometimes they'll do a quick role-play thing or a practice selling scenario. It's usually not a high-pressure situation, and if it goes well, they often give you an offer pretty quickly, like within a week.
- Could you share an instance of a challenging time you encountered in your previous work?
- Describe a difficult situation you experienced at work.
Full Stack Engineer
So the whole thing - first I talked to the Hiring Manager, who asked me some basic stuff to see if I was actually interested in the job, if I was a good fit, and if I had the right qualifications. Then, I had a Backend + Coding interview. This was based on the technologies I'd used before, and it involved some architectural questions, followed by a coding challenge to solve a problem of medium difficulty. Lastly, there was a Frontend interview focusing on React, specifically at an advanced level and including unit testing.
- Can you solve the maximum sum sub-array problem? Explain your O(n^2) solution.
Designer
It was a really long interview process, even though I was recommended by my manager and had been in the position for 5 years. They tend to make every process longer than usual. It wasn't that complicated, but after the tenth interview and facing questions not related to the role, I felt like it was all about playing games.
- My manager, who recommended me after I'd been in the position for 5 years, asked detailed questions about my daily work, my process, and how I accomplish tasks.
Nordstrom Interview Questions
Quoted word for word from Nordstrom interview reports.
“Can you solve the maximum sum sub-array problem? Explain your O(n^2) solution.”
Read reports →“What do you observe when you walk through the beauty counters at Nordstrom?”
Read reports →“Can you describe how you would build an outfit for a beach day?”
Read reports →“What is unique about this outfit, and what's your pitch for me to purchase it?”
Read reports →“A customer is having trouble locating their package. Can you explain where it might be and what steps you would take to resolve this for them?”
Read report →“Describe how you would assist a customer whose daughter needs a dress but dislikes wearing them.”
Read report →“How would you explain to a manager the importance of non-digital media when conversions cannot be tracked?”
Read report →“How would you sell something to a customer if it's out of stock?”
Read report →“Can you describe how you would go about selling this item of clothing?”
Read report →Formats, difficulty and experience
Across all 4,623 Nordstrom interview reports.