Nordstrom Account Executive Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 82 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Nordstrom.
Nordstrom
Salesperson
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Presentation
The interview experience was straightforward and swift. I attended their job fair, submitted my resume, and then had an interview with a manager. I was extended an offer right then and there. They inquire about basic interview topics, a bit about yourself, and then some questions about how you'd handle certain situations. For sales roles, you'll be taken to the sales floor to create an outfit based on a given scenario.
Confirmed questions1 question
- During the mock sales scenario, I was asked to put together two outfits for someone who had a brunch in the morning and a nice dinner later that night.
Nordstrom
Salesperson
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical
It was a pretty straightforward process. First, I had an online interview, and then an in-person one. They asked about my previous experience and how I would handle different customer situations. It wasn't overly challenging, but the key was always to focus on the customer. I got the offer the day after the interview and started the next week.
Confirmed questions1 question
- How would you handle specific client situations?
Nordstrom
Account Executive
Mid Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Background check
Interview formats
Behavioral
I had a phone screen with the recruiter, it was nice. We had a good chat, she got me pumped about the company and the role and we talked about what's next. The next part was a call with the hiring manager, which was set up. Before setting it up, I gave my availability and noted on the specific day and time, I had a hard stop after 30 minutes which the coordinator wrote down. I waited 10 mins after our scheduled time when I didn't get a call and sent the coordinator an email saying we need to reschedule, as I had a hard stop, it didn't make sense for us to connect that day. Right after I sent my email, I got a call from the hiring manager, I didn't answer, as my time is just as valuable as hers, and I had already sent a message that we should reschedule. I got an email back saying " Well she said she called you at that time, but I will work on rescheduling" 10 mins late is NOT the scheduled time. If I was hired and pulled this with a client, the client would not be happy. I totally get that meetings run late, but send an email that you have to hop on the call late. Use common courtesy! The next day I got an email that they were taking me out of the process because the position was put on hold. Maybe that's true, maybe not. But anyway, the hiring manager should have personally apologized for her lateness and not put the blame on me...you were late, own it, you'd expect me to do the same with a client, why wouldn't you treat candidates with the same respect?
Confirmed questions1 question
- Can you tell me about your previous jobs?
Nordstrom Account Executive Interview Questions
Quoted word for word from Nordstrom interview reports.
“What are the top 3 selling points for this bracelet?”
Read reports →“What would you do if a customer tried to return rag&bone jeans?”
Read reports →“Why is commission sales beneficial, and what are the reasons behind it?”
Read reports →“Could you put together an outfit for this person going to [specific event/place]?”
Read reports →“Describe how you would assist a customer whose daughter needs a dress but dislikes wearing them.”
Read report →“Can you choose an outfit for a client with a sophisticated style?”
Read report →“If you had to pick, what are three words that describe you?”
Read report →“Could you pick an item from the department and try to sell it to me?”
Read report →“Can you tell me about your interest in fashion and designer brands?”
Read report →Formats, difficulty and experience
Across all 82 Nordstrom interview reports.