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Nordstrom General Intern Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 118 interview experiences · FREE TO READ

2.1 Rounds average
Average Typical difficulty
76.1% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Nordstrom.

Showing 3 of 118
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Nordstrom

Intern

Other · nearly a year ago

Intern Average Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview experience started with submitting my portfolio and resume. The people working there are really nice and the whole process was smooth and positive. I'd definitely recommend this company and the internship.

Confirmed questions1 question
  • What do you want to get out of this experience?
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Nordstrom

Intern

Other · more than a year ago

Intern Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

It was super simple, just two rounds. The first was a pre-recorded interview, and the second was with a live interviewer. They were looking for someone who knows their way around Excel, and they asked general questions, no technical stuff. They seemed to really like me, but ultimately decided not to move forward after the second round.

Confirmed questions2 questions
  • Tell me about yourself.
  • Are you proficient in Excel?
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Nordstrom

Intern

Other · more than a year ago

Intern Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Panel Onsite
Interview formats
Behavioral Technical

I applied online and got a call to schedule an interview about a week later. The interview was set for two weeks after that call. I went in for a 4-person panel interview where they each asked me questions and took notes. They started with basic questions like preferred location, top three departments, and availability. Then they moved on to more in-depth questions. My advice: 1. Have your resume, recommendation letter, cover letter, and thank you note ready to hand over. 2. Write down potential questions and prepare answers. 3. Dress professionally but showcase your personal style, as it's Nordstrom, not a bank. I recommend avoiding a suit. I wore black velvet pants, a white blouse, and blush pumps, with accessories. 4. Arrive early to review notes and use the restroom. 5. Don't forget to eat to avoid feeling shaky. Good luck!

Confirmed questions5 questions
  • Can you tell me why you are interested in Nordstrom?
  • What influences your fashion sense and inspiration?
  • Can you share an experience where you demonstrated leadership and how you managed the situation?

Nordstrom General Intern Interview Questions

Quoted word for word from Nordstrom interview reports.

What advice would you give to a buyer who is unable to attend in person?

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Could you suggest a purse that would be suitable for a student and then sell it to me?

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What are some things you know about Nordstrom that aren't related to customer service?

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Imagine a customer is planning a European trip and needs to pack light using only a carry-on, prioritizing clothes that resist wrinkling. How would you assist them?

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Could you tell us how you would sell a pair of jeans to someone?

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Can you share an instance where you aimed for a goal but didn't achieve it?

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Could you role play selling me a pair of shoes and tell me how you would close the sale?

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Can you share an instance where your customer service exceeded a customer's expectations? How did you gauge that your service was exceptional?

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Regarding the "personality" questionnaire, be honest and think about what they are asking. They ask questions such as, where do you see yourself in ten years?

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Formats, difficulty and experience

Across all 118 Nordstrom interview reports.

Interview formats

Behavioral 50.4%
Presentation 21.8%
Other 11.5%
Technical 10.3%
Group 4.7%

Interview difficulty

Easy 22.9%
Average 65.3%
Difficult 11.9%

Candidate experience

Positive 76.1%
Neutral 17.1%
Negative 6.8%