Farmers Insurance Group Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 948 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 948 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Farmers Insurance Group.
Farmers Insurance Group
Sales
Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite Panel Presentation
Interview formats
Behavioral Case Presentation
Had an initial phone screen with the recruiter. Then there was a panel interview with 2 hiring managers where I had to do a mock sale. The managers were nice. I knew the pay was lower than my past jobs but I wanted to try something new. They said I did great on the mock sale. But like most companies nowadays, they ghosted me. I bet they were scared I would leave once I found a better paying job, but a follow up email would have been more professional. I emailed the recruiter a bunch of times with no reply.
Confirmed questions3 questions
- Can you tell me about your experience in sales?
- What's your motivation for seeking a new role at this time?
- Could you walk us through a mock sales scenario?
Farmers Insurance Group
Customer Relationship Specialist
Mid Average Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I interviewed with the Sr Talent Acquisition Manager. He was nice, but talked over me frequently and was just very matter-of-fact. At the end, I asked if anything in my resume or interview prevented me from being the best candidate. He quickly said no. Alas, I did not get a second interview. He also said at the end of the interview that, if the position I was interviewing for wasn't the best fit, they would look at other open positions to see if there was anything that was a good fit. But the email turning me down was just the standard "we're moving on with other candidates who more closely align." Nothing about other positions.
Confirmed questions1 question
- Describe a mistake you made and how you dealt with it.
Farmers Insurance Group
Claims Adjuster
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
The interview process began with a phone call from a recruiter, who asked about my resume and then moved on to some STAR method questions. I was then recommended for a second interview, which was held over Microsoft Teams with three managers (zone, district, and reporting manager). They all introduced themselves, and I did too. They asked me to elaborate on my resume again, going over my past roles. Then, each manager took turns asking STAR questions. The whole interview lasted an hour and seemed to go well.
Confirmed questions2 questions
- Describe a situation where you dealt with an upset customer and how you fixed it.
- Can you give an example of a time you faced a difficult customer and what steps you took to find a solution?
Farmers Insurance Group
Auto Damage Adjuster
Entry Difficult Positive experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Background check Offer
Interview formats
Technical Presentation Behavioral
First, there's a phone interview. Then, a Zoom interview with the Regional Manager. The third step is a Zoom interview with the Regional Manager, Training Manager, and SIU Supervisor. In the second stage, you'll do real-time video, photo, and shop-requested estimates and supplements to check your attention to detail, understanding of complex estimating, and knowledge of claims adjusting for betterment & allowance. Stage three will test you on resolving claimant concerns, shop discrepancies, LOR, and Cycle Time, including claim average severity. If you pass these three steps, you get a conditional job offer and then an onboarding packet with a background check.
Confirmed questions1 question
- Which of these three attributes -- integrity, profitability, punctuality -- is most important, and in what order should they be prioritized?
Farmers Insurance Group Interview Questions
Quoted word for word from Farmers Insurance Group interview reports.
“What's the probability of being dealt a full house in a 5-card draw?”
Read reports →“In a 3 car collision, who do you think was at fault?”
Read reports →“After performing an inner join on two datasets, what's a method to verify the join's accuracy using Python or R?”
Read reports →“What could be the issue if an API isn't calling other systems within a specified timeframe?”
Read reports →“You are the claims adjuster assigned to investigate liability for a loss where Vehicle A was traveling northbound on a state highway and Vehicle B, traveling southbound, made a left turn in front of Vehicle A, causing an impact. What questions would you ask or what information would you like to see to help make your decision?”
Read report →“Do you have $60K in liquid assets to help buoy you through the first year?”
Read report →“Given a situation, prepare and deliver a presentation within a 30-minute prep time and a 30-minute presentation time.”
Read report →“Which of these three attributes -- integrity, profitability, punctuality -- is most important, and in what order should they be prioritized?”
Read report →“Can you describe how you would implement Robotic Process Automation (RPA) specifically within the context of insurance testing?”
Read report →Formats, difficulty and experience
Across all 948 Farmers Insurance Group interview reports.