
United Way Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 322 interview experiences · FREE TO READ
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30 roles · 322 reportsCandidate interview experiences
First-hand accounts from people who interviewed at United Way.
Communications Associate
The interview process finished in under a month. I got an invite for an HR interview on October 6th and heard back with a rejection after the final interview on November 6th. Though it was quick, the whole thing felt cold and abrupt. I didn't know who I was meeting with for the last two interviews, and the final one felt really rushed. People in the office were also kind of cold and not very friendly. Nobody really explained who was who, and the job descriptions were unclear. I also never got a reply to a follow-up email, just a brief, impersonal rejection after I'd gone through the whole process. Overall, it was a pretty meh experience.
- What makes you want to work for this company?
Donor Engagement Specialist
There was a long wait between the next steps, which is pretty common in this industry. The hiring manager did try to keep me updated on the progress, which I appreciated. But, that person doesn't work there anymore. Because the hiring process isn't really uniform or structured across the company, I saw a lot of good candidates for other jobs give up because it took too long.
- What kind of company culture are you seeking?
Communications Specialist
I had an initial interview with the HR Director, who asked some really specific questions about how I handle leadership situations. These questions felt unusual for a first interview, which prompted me to ask others in the field why. Apparently, the CEO is known to be difficult, and the HR director was assessing my compatibility with handling such a leader. I advanced to the next stage and after meeting the CEO, I was relieved to have some context. The red flags were very apparent. During my interview, she spoke negatively about her staff, and a quick look at turnover rates showed most of the staff were new hires. I left the interview knowing this wasn't the right fit for me.
- Could you describe your approach to interacting with leadership?
- Can you elaborate on your understanding of our company's mission and objectives?
Program Monitor
I applied online for the Program Monitor role and the whole process took about 3 weeks. The first two interviews were pretty easy and went well. I really liked the team I would have been working with. Then I got called for a final interview with the VP, which is where things went south. She didn't even introduce herself and immediately said the main thing they needed was someone from NYC or who had worked there before, which wasn't in the job description. I'd even confirmed in earlier interviews that my lack of NYC experience wouldn't be an issue since I was moving from out of state. She asked about my experience in these communities. I was kind of blindsided hearing this was a requirement for the first time in the final round. I explained how I'd successfully moved to a big city for a new job before. Then she asked about another skill she felt was super important, again something new to me. I answered professionally, highlighting my skills. Then she just said none of my resume experience was relevant, even though I was doing a similar job for almost 5 years at another organization, and cut the interview short, like under 8 minutes. I didn't get to explain myself or why I'd be a good fit. I followed up with HR but never heard back. It was a really negative experience, especially with their diversity mission. It's a shame when leadership isn't aligned with their teams, especially for a reputable agency like United Way.
- Tell me about your experience working in these communities.
- What's your experience with [specific skill that was stated as a top priority]?
- Describe your experience moving to a big city for a new role and how you succeeded.
United Way Interview Questions
Quoted word for word from United Way interview reports.
“How would you assist a single mother with three young children who is facing eviction and needs rent assistance, but doesn't qualify for any programs?”
Read reports →“What do you know about the United Way and its work, considering how much has changed with this organization over the years and the expansion of its services?”
Read reports →“What is one thing you don’t want to be doing in 5 years”
Read reports →“Are you aware that this position is seasonal and does not come with benefits?”
Read reports →“Can you explain United Way's Mission Statement in your own words and how you'd communicate it to others?”
Read report →“How would you politely decline an offer to help on a project that you know someone would criticize?”
Read report →“Can you give examples of websites or advertisements you've seen that showcase effective marketing?”
Read report →“Can you describe your ideal capacity building workshop designed to assist community partners in collaboratively creating systems change-focused evaluation plans, particularly when they share a common objective? What elements or structure would be key to its success?”
Read report →“Can you share an instance where a donor initially declined, and how you successfully persuaded them?”
Read report →Formats, difficulty and experience
Across all 322 United Way interview reports.