Genesys Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 596 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 596 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Genesys.
Genesys
Research Engineer
Mid Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite Panel Presentation
Interview formats
Technical System Design Presentation Behavioral
First, I had a brief chat with the hiring manager. After that, I went to the Tel Aviv office for an onsite technical interview. It involved whiteboard discussions, not typical leetcode problems, but more open-ended conversations about machine learning topics like clustering, reinforcement learning, and recommendation systems. There was also a presentation component.
Confirmed questions2 questions
- What makes reinforcement learning relevant and what is its primary advantage?
- Can you explain the relevance and main advantage of reinforcement learning?
Genesys
Software Developer
Mid Easy Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Take home Technical screen
Interview formats
Behavioral Technical Coding
The interview process started with a general call with the recruiter, where we just chatted about my experience and the role itself. Next up was a 1-hour semi-technical interview with the hiring manager. This involved going over my CV, experience, and other things related to the job. Then, I had a technical take-home test to complete. The final stage was a review of that take-home test with the hiring manager and some senior developers.
Confirmed questions4 questions
- Tell me about your experience and the role.
- Can you go over your CV and experience related to this role?
- What are your thoughts on microservices architecture?
Genesys
Art Director
Senior Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical Presentation
The interview process at Genesys was disappointing and, in my opinion, poorly structured. The first round was a typical phone screen, but the second round was a two-part (which ended up being a three-part) interview. I don’t feel like my time was well-respected, particularly by the hiring manager. They were late to the second part of the second round interview, which is what necessitated them wanting to schedule another 45-minute meeting (to which they were also late). They spent the majority of my interview time talking about themselves, insinuated drama and made odd comments about past and current employees, and spent over five minutes talking to me about their cat’s vomit. I left this interview feeling quite disappointed and with a bad impression about the company. I hope Genesys can be more strategic about the structure of their interview process (one round should not be broken into three separate meetings), and possibly conduct more training on what should and shouldn’t be discussed in interviews.
Confirmed questions1 question
- Can you describe your experience with illustration?
Genesys
Customer Success Manager
Mid Easy Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Phone screen Panel
Interview formats
Behavioral Technical
The interview process had 4 stages: a talent manager chat, then a joint interview with the hiring manager and a TAM principal, followed by meetings with the Director of CS and finally the VP of CS. All interviews were 30 minutes and felt conversational, which was good because I could ask questions to learn more about the role and company. The recruiter was communicative and clear about the process. Everyone was on time, which was a relief.
Confirmed questions3 questions
- How do you feel about AI?
- Can you share any challenges you've faced when working with partners?
- What potential difficulties do you anticipate in the CX space?
Genesys Interview Questions
Quoted word for word from Genesys interview reports.
“Given an integer and a digit, what's the function to find the maximum number after inserting the digit into it?”
Read reports →“Given a sorted doubly linked list, can you convert it into a Binary Search tree?”
Read reports →“How to find the two largest numbers in an array without using built-in functions?”
Read reports →“Given 3 Fibonacci, explain how to create a balanced BST from a sorted array”
Read reports →“How would you sort an array containing only 0s, 1s, and 2s?”
Read report →“Can you explain the largest subsequence sum in a tree for a given path?”
Read report →“Could you explain what the DOM is in the context of React?”
Read report →“Can you explain the role of learning rate in training AI models?”
Read report →“Can you explain the difference between the loose equality operator (==) and the strict equality operator (===)?”
Read report →Formats, difficulty and experience
Across all 596 Genesys interview reports.