Genesys Sales Development Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Genesys.
Genesys
Sales Development Representative
Entry Average Positive experience Accept offer 5 rounds
Interview process
Recruiter call Phone screen Panel Technical screen Onsite
Interview formats
Behavioral Technical
It was a 5 step interview process. First was an interview with the hiring manager. Then, I interviewed with a current SDR. After that, there was a panel interview with 5 other people. Next, I interviewed with the Sales manager, and finally, I interviewed with the VP of Sales Development. Each interview was between 30 minutes to an hour and they were straight to the point. Everyone seemed interested in learning about me. Most of the questions weren't too hard. I've been through a lot of interviews with many companies, and Genesys' was definitely the best process I've experienced. The recruiter made scheduling every step very easy!
Confirmed questions8 questions
- What makes you want to leave your current company?
- What is your reason for choosing Genesys?
- What would your current supervisor say about you?
Genesys
Sales Development Representative
Entry Average Positive experience Decline offer 4 rounds
Interview process
Recruiter call Phone screen Panel Technical screen
Interview formats
Behavioral Technical Presentation
First, there's a basic intro call with the recruiter, where they'll ask standard questions. Then, you'll interview with the hiring manager. The main focus here is understanding your motivations – why Genesys, why sales, and how you're developing yourself (through books/courses). Next up is a panel interview with 5 employees, including hiring managers and current SDRs. It's similar to the previous round, focusing on your motivations, how you collaborate, and a review of your resume, plus a mock call. The last step is a meeting with the director. Make sure you have good questions prepared. If you've gotten this far, you should be able to ace the final interview.
Confirmed questions8 questions
- Walk me through your resume
- Tell me about yourself
- Why Genesys?
Genesys
Sales Development Representative
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
A recruiter from Genesys reached out to me by phone. Two interviews were scheduled. The first interview was canceled due to a scheduling conflict and was never rescheduled. The second interviewer rescheduled during the phone interview. At the end of the second call, the interviewer mentioned that the two interviewers would 'share notes' rather than reschedule the initial call. I haven't heard back about my application status since then.
Confirmed questions4 questions
- What is your ideal job?
- Between perks, benefits, and pay, which do you prefer?
- Are you interested in working at Genesys?
Genesys Sales Development Representative Interview Questions
Quoted word for word from Genesys interview reports.
“What is the most recent book you have read?”
Read reports →“What are you currently reading, like a book or audiobook?”
Read reports →“Why Genesys?”
Read reports →“Between perks, benefits, and pay, which do you prefer?”
Read reports →“How do you deal with rejection?”
Read report →“Can you tell me about Genesys?”
Read report →“How do you maintain motivation?”
Read report →“Can you tell me about contact centre solutions?”
Read report →“What are you doing to better yourself (books/courses)?”
Read report →Formats, difficulty and experience
Across all 9 Genesys interview reports.