Concentrix Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 3,673 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 3,673 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Concentrix.
Concentrix
Content Moderator
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
The interview process involves a conversation with the operations manager and an HR representative. They will inquire about your experience handling sensitive content. Prior to this, a recruiter will conduct a brief call to assess your basic English proficiency. Some English questions will also be part of the main interview, though most of the discussion will be in Portuguese.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Concentrix
Chat Support
Entry Average Neutral experience Decline offer 4 rounds
Interview process
Take home Recruiter call Technical screen Technical screen
Interview formats
Technical Behavioral Technical
The process is simple. You will have 4 sections in the assessment, each focusing on different fields to test the candidate. Then, interview with Hiring Manager - Confirm your details, answer his questions confidently. Then, Interview with Operation Manager - Be yourself, Express yourself, Interact with respect and politeness. Lastly, Typing assessment test - Try to have a fast typing pace, cover up everything asap and submit.
Confirmed questions1 question
- Why are you a good fit for this role?
Concentrix
Tech Advisor
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite Offer
Interview formats
Behavioral Technical
So, you get to the place, and the guard greets you. Then you gotta sign up for a Workday account, which needs your personal email. After that, you just wait to be called for the first interview. If you pass that, they send you for an assessment. If you ace the assessment, you go straight to the final interview, and then they give you the job offer. The whole thing took a while, I got there in the afternoon and got the offer late at night.
Confirmed questions1 question
- Can you describe your previous work experiences?
Concentrix
Call Center Agent
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Take home Group Onsite Panel Phone screen
Interview formats
Behavioral Technical Group
I had two interviews for this company. The first one was in person, and it was my first-ever interview, so I made a lot of mistakes. The second one I did better and it was via video call. Just so you know, when they start the hiring process, they first ask you to fill out a short application questionnaire on your phone by scanning a QR code. Then, they give a presentation about what Concentrix does and about the job opening. After that, they divide the candidates into groups of about 10 people to be sent to a supervisor/interviewer.
Confirmed questions5 questions
- What if 3 or 4 customers contact you at the same time with issues, who would you help first and why?
- If your colleagues, or even you, were being harassed by a group of coworkers with mean jokes or pranks, what action would you take?
- When a customer calls to resolve an issue, what actions do you think are necessary?
Concentrix Interview Questions
Quoted word for word from Concentrix interview reports.
“What is incremental refresh and how does it work in Power BI?”
Read reports →“Can you explain the difference between a measure and a calculated column in Power BI?”
Read reports →“Can you fetch an API response using useEffect in React and show it as output, particularly for a nested list scenario?”
Read reports →“Write a long and grammatically correct essay of about 300-400 words in 19 minutes to get a good score.”
Read reports →“Could you describe the distinction between POP3 and IMAP email protocols?”
Read report →“What are closures and what would be the output for these JS event loop questions?”
Read report →“What phrase would you use if a customer wants a refund but is only eligible for a replacement?”
Read report →“Can you name the CRUD operations and compare them to HTTP operations?”
Read report →“If you were the mayor of a city, how would you approach increasing tourism?”
Read report →Formats, difficulty and experience
Across all 3,673 Concentrix interview reports.