
Trustpilot Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 212 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 212 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Trustpilot.
Community and Office Operations Manager
The interview process itself was good, I was treated professionally. However, after an initial screening call and two interviews I was notified that job description and tasks were changed and I was no longer considered for position. I had good matching skills for initial position but not the changed one. It would be great if the company decides what role is required before posting it and going through multiple interview stages with a candidate to announce that a candidate is not fitting. Saves both the candidate's and company's time.
- Can you share an instance where you demonstrated our value of prioritizing customer treatment and exceeding expectations?
Human Resources Business Partner
It was a straightforward, timely, well-organized, and professional interview process. The questions were more about self-reflection than I anticipated, which led to some great conversations. While some of the recommended prep didn't directly come up in the interview, it was still valuable to have done. The team was friendly, and it seems like a great place to work.
- Can you share the most critical feedback you've received about yourself and what you took away from it?
Digital Content Manager
I thought the interview went really well, honestly. It was super pleasant, we even shared some laughs. All the professional questions were things I've handled before and could answer easily. I was genuinely excited about how it seemed to go. But then, out of nowhere, I got a standard rejection email with zero explanation of what went wrong. And to top it off, when I reached out for feedback, the interviewer just ghosted me. It's frustrating when they send rejection emails encouraging you to reapply but don't give any guidance on what to improve. I put a ton of time and effort into a tailored application and preparing for the interviews, only to be treated like I didn't even exist.
- Can you start by telling me about yourself?
Software Engineering Manager
First, there was a screening with the hiring team which was friendly and positive. Then, a cognitive assessment. After that, a technical interview which was more of a chat and going over my experience, pretty easy. Finally, a culture interview based around their values. Some strange questions here which lacked clarity. They did say the format of the culture had recently changed. I feel this is where I fell short. Things that went wrong: I gave my availability for interviews but the hiring team booked a completely different day for the technical interview. Rather than going back I moved my calendar around to accommodate. After going through the whole process, I received no offer, no feedback - absolutely nothing! I chased the hiring team after a week and they said they would call me but received no calls. I followed up asking for feedback via email but again nothing. I felt this was extremely rude.
- Discuss your management experience.
- Were you ever in a position where you had to terminate an employee?
- What are your thoughts on API strategies?
Trustpilot Interview Questions
Quoted word for word from Trustpilot interview reports.
“Could the single responsibility principle be applied to make the anagram solution better?”
Read reports →“As a non-native speaker, how do you feel about your proficiency in [language], given that you speak it perfectly?”
Read reports →“Regarding A/B testing, what key considerations are there, and what's the method for determining the sample size?”
Read reports →“When setting up an AB test, what factors should be taken into account?”
Read reports →“If you were an animal, which one would you choose to be and what is the reasoning behind that choice?”
Read report →“What are your thoughts on dependency injection in relation to the anagram problem?”
Read report →“What are your thoughts on spending a significant amount of time on the phone?”
Read report →“How would you handle it if I told you no when you reached me on the phone?”
Read report →“In your opinion, how does Trustpilot assist businesses, and what do you see as our primary value proposition?”
Read report →Formats, difficulty and experience
Across all 212 Trustpilot interview reports.