Truist Interview Questions
& Process

The hiring process is quite lengthy, taking a total of 4 months from start to finish. There were often significant delays, with waits of 4-6 weeks for responses between interviews, even after follow-ups. This company may not be ideal if you need to secure a job quickly. Initially, the position was advertised as fully remote, but HR later clarified it would be an in-office role, which was unexpected. Furthermore, the offered salary was approximately $30,000 lower than my current compensation for the exact same role at another company, a considerable pay gap that raised concerns about the opportunity. The process involved several interviews with various managers and directors. While everyone I interacted with was pleasant, approachable, and easy to converse with, and the interview style was informal, they did inquire about industry knowledge, STEM-related topics, and experience-based questions.

The recruiter hit me up first and said she would "expedite" my application since the hiring manager was eager to fill the spot. It felt like I was their top pick. My first interview was with the manager and two team members. It was a bit of a red flag when the manager called it "speed dating." Also, one of the team members had a bit of an attitude. Despite that, I felt like I did pretty well and got a second interview, which was just like the first. I was told I'd get a response within two weeks. When I didn't hear back by week 3, I followed up with the recruiter but got ghosted. It ended up taking them a whole 9 months to send me the standard "we've decided to move forward with other candidates" email. They actually reposted the job, so it seemed like they never really intended to hire anyone. They never had any intent to hire.

I went through four interviews for this Premier Banker job, which included the initial recruiter screenings. Unfortunately, I didn't get an offer. The third interview was my first with a manager, and she asked pretty straightforward questions about my background and previous roles. She also asked how I'd pitch lending to someone without an immediate need and what initial questions I'd ask a customer. She seemed a bit concerned that even with eight years in financial services, I only had one year of direct banking experience, mentioning that previous hires with similar backgrounds struggled because they overlooked the banking side. I tried to reassure her about my learning ability. She then recommended me for the next interview with her boss. This second manager asked similar questions, also focusing on my limited banking experience. Interestingly, despite their focus on lending, they didn't delve much into wealth management, which is a significant part of the role. Their main interest seemed to be in the lending aspect. While the interviews weren't overly difficult, their apparent lack of emphasis on customer interaction and relationship building felt a bit off. During my chat with the second manager, I asked about first-year success metrics, and she said it was all about hitting targets and staying out of trouble. A major frustration for me was the lack of communication; the recruiter was my only contact, and she only responded to two out of four emails over three weeks. They also didn't provide any feedback on why I didn't get the offer, despite my asking, and again, no reply. I'm guessing the banking experience concern was the main reason.

The interview included six behavioral questions. The discussion was very natural and engaging, with the interviewer often asking thoughtful follow-up questions based on my responses. Most of the questions were reflective and centered around my personal experiences, leadership, and teamwork. My first interview was with an analyst, who created a comfortable and conversational environment that made it easy to discuss my background and motivations in depth.