Toys "R" Us Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 904 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 904 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Toys "R" Us.
Toys "R" Us
Receptionist
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Presentation
The interview process was great and went by quickly. I felt comfortable because the team was welcoming and friendly. I didn't feel worried about asking questions if I was unsure about something, and they were happy to repeat questions for me when I needed them to.
Confirmed questions2 questions
- Can you tell me why you chose to apply to Toys R Us?
- What made you decide to pick our company?
Toys "R" Us
Graphic Designer
Entry Average Neutral experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview process was pretty standard and followed a typical structure. I applied and then got contacted about what was next. They kept in touch, and things generally happened on time. There were several stages, and I talked to different people from the team. It was pretty much what you'd expect from a professional company.
Confirmed questions1 question
- Describe a situation where you had to juggle several priorities and explain your approach.
Toys "R" Us
Customer Service Representative
Entry Average Positive experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Presentation
Interview formats
Behavioral Technical Presentation
I went through 3 rounds of interviews. First was with HR, then the Hiring Manager, and finally the Head of Department. Each round was professional and focused on different scenarios, customer feedback, and handling rejections. The last round with the HoD was challenging; they presented me with a real-life situation they encountered and asked how I would have solved it immediately.
Confirmed questions2 questions
- Can you describe how you would have resolved a real-life situation that I faced, on the spot?
- How would you handle a realistic scenario you had to face and resolve it in on the spot?
Toys "R" Us
Atendente De Balcão E Caixa
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral
Enviei meu currículo por e-mail e depois de uns 5 a 6 dias recebi um contato. A entrevista foi bem relaxada, com um gerente super simpático que parecia se importar bastante com os funcionários e era flexível. Foi uma entrevista rápida, sem pressão nenhuma. Gostei muito e não tenho críticas. Acredito que foi um processo de background check após o contato inicial.
Confirmed questions1 question
- Could you elaborate on your past experiences and current responsibilities?
Toys "R" Us Interview Questions
Quoted word for word from Toys "R" Us interview reports.
“What would you recommend for a shopper looking for a gift for a 10-year old boy?”
Read reports →“What criteria would you use to determine the threshold for free shipping on online purchases?”
Read reports →“Which superhero would you choose to be and what's the reason behind it?”
Read reports →“Could you select an item from the store and attempt to sell it?”
Read reports →“Are you able to lift 50 pounds while standing up?”
Read report →“If you were an animal, which one would you choose to be and what's the reason behind your choice?”
Read report →“Can you stand for 6 hours straight during a workday?”
Read report →“Can you work in a small group (2-3 people) to come up with a fake ad for a toy?”
Read report →“What would you tell customers if the company doesn't stock a product you're looking for?”
Read report →Formats, difficulty and experience
Across all 904 Toys "R" Us interview reports.