Toys "R" Us Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 126 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Toys "R" Us.
Toys "R" Us
Cashier
Entry Easy Negative experience No offer 1 round
Interview process
Group
Interview formats
Group Presentation Behavioral
The hiring manager and HR came into the room where I was with other interviewees. We all played with Lego and then had to explain why our build was the best and why we'd be the best fit for the role.
Confirmed questions1 question
- Can you tell me why you are interested in this position?
Toys "R" Us
Cashier
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was pretty easy, but also kind of complex because you need to have qualities like being a key holder, training to become an assistant manager, then a store manager, and then an area manager. The pay is great. I'm the regional manager now, so you can really climb the ladder.
Confirmed questions1 question
- Are you available to work on weekends and holidays?
Toys "R" Us
Store Associate
Entry Easy Positive experience Decline offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Other
I met with the manager, and it was pretty straightforward. They asked about my previous experience and what toys I grew up with. It felt quite informal, and they mentioned they'd follow up within a week.
Confirmed questions3 questions
- What are your availability hours?
- Do you have any references you can provide?
- Could you share an instance where you delivered excellent customer service?
Toys "R" Us Retail Associate Interview Questions
Quoted word for word from Toys "R" Us interview reports.
“When selling a toy, make sure it's one that could be used to sell other items and be sure you know its cost.”
Read reports →“Can you sell this baby toy after looking at it for 30 seconds?”
Read reports →“Can you create a toy using Lego and then present it to the group?”
Read reports →“Could you select an item from the store and attempt to sell it?”
Read reports →“Can you sell us a toy as if it were a TV commercial?”
Read report →“Can you share an interesting fact about yourself, and the number of toilet paper squares you picked determines how many facts?”
Read report →“Can you describe yourself as a cartoon character and try to get us to guess which one it is?”
Read report →“Imagine I've never seen this pacifier before. How would you try to sell it to me?”
Read report →“Which cartoon character do you think you're most like, in terms of qualities and skills?”
Read report →Formats, difficulty and experience
Across all 126 Toys "R" Us interview reports.