
Toys "R" Us Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 33 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Toys "R" Us.
Assistant Manager
The interview was pretty chill. The hiring manager seemed pretty laid back but clearly cared about who they hired. They asked me a few questions that made me think for a bit. Overall, it was a very good interview process.
- How are you doing today?
Assistant Manager
A recruiter contacted me and when I called her back she was very curt and said she had to take a few days off and would contact me when she came back then hung up before I could say anything. I was then contacted a month later by another recruiter the day before I went on a cruise to the Bahamas and would not have my phone on for a week. When I called that woman back I was told she WAS recruiting for the company but isn't anymore and she hung up. I have worked in retail over 20 years and have been in charge of hiring seasonal associates to Store Managers and every level in between and I can't imagine that level of unprofessionalism being okay. Maybe if you are desperate for a job?? I just don't get the impression that the culture in those stores is anything but miserable.
No confirmed questions were included in this interview report.
Traffic Manager
A Toys-R-Us recruiter reached out via email and I also applied online. Had a phone chat with HR a couple days later, then went for an in-person interview with 4 managers, including the hiring manager. The campus in Wayne, NJ, is huge and nice, but you can't get there without a car. The HR manager was really organized and handed out a packet with info about the company and its benefits. Managers should act professional during the interviews, and HR should update candidates on their status if they're not moving forward.
- Do you have kids?
Toys "R" Us Manager Interview Questions
Quoted word for word from Toys "R" Us interview reports.
“Can you sell us this toy?”
Read reports →“Tell me about your favorite toy.”
Read reports →“What are three strengths you lack?”
Read reports →“Which recent campaign did you find most compelling?”
Read reports →“Can you list the e-commerce platforms with which you are familiar?”
Read report →“What makes you want to join Toys R Us?”
Read report →“Are you someone who follows instructions?”
Read report →“What percentage of your staff received promotions following training under your or your management team's guidance?”
Read report →“How do you approach motivating your employees?”
Read report →Formats, difficulty and experience
Across all 33 Toys "R" Us interview reports.