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Toys "R" Us Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 33 interview experiences · FREE TO READ

2.1 Rounds average
Average Typical difficulty
65.6% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Toys "R" Us.

Showing 3 of 33
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Toys "R" Us

Assistant Manager

Operations · more than a year ago

Mid Easy Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview was pretty chill. The hiring manager seemed pretty laid back but clearly cared about who they hired. They asked me a few questions that made me think for a bit. Overall, it was a very good interview process.

Confirmed questions1 question
  • How are you doing today?
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Toys "R" Us

Assistant Manager

Operations

Manager Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

A recruiter contacted me and when I called her back she was very curt and said she had to take a few days off and would contact me when she came back then hung up before I could say anything. I was then contacted a month later by another recruiter the day before I went on a cruise to the Bahamas and would not have my phone on for a week. When I called that woman back I was told she WAS recruiting for the company but isn't anymore and she hung up. I have worked in retail over 20 years and have been in charge of hiring seasonal associates to Store Managers and every level in between and I can't imagine that level of unprofessionalism being okay. Maybe if you are desperate for a job?? I just don't get the impression that the culture in those stores is anything but miserable.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

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Toys "R" Us

Traffic Manager

Marketing

Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other

A Toys-R-Us recruiter reached out via email and I also applied online. Had a phone chat with HR a couple days later, then went for an in-person interview with 4 managers, including the hiring manager. The campus in Wayne, NJ, is huge and nice, but you can't get there without a car. The HR manager was really organized and handed out a packet with info about the company and its benefits. Managers should act professional during the interviews, and HR should update candidates on their status if they're not moving forward.

Confirmed questions1 question
  • Do you have kids?

Toys "R" Us Manager Interview Questions

Quoted word for word from Toys "R" Us interview reports.

Can you list the e-commerce platforms with which you are familiar?

Read report

What percentage of your staff received promotions following training under your or your management team's guidance?

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Formats, difficulty and experience

Across all 33 Toys "R" Us interview reports.

Interview formats

Behavioral 68.9%
Presentation 8.9%
Other 8.9%
Technical 6.7%
Group 4.4%

Interview difficulty

Easy 33.3%
Average 48.5%
Difficult 18.2%

Candidate experience

Positive 65.6%
Negative 21.9%
Neutral 12.5%