
Toys "R" Us Team Member Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Toys "R" Us.
Team Member
So I read about Toys R Us interviews and it was a group interview. There were 5 of us and we all had to introduce ourselves, talk about our work background and skill sets. Then we had a team building activity where we built Legos. After that, each of us talked about the toy we made. Then, we had to pick a toy from a section and try to sell it to the group. It was important to listen to the HR or store manager for hints, like about batteries or their rewards program, which we should use in our sales pitch. After that, they chose who they wanted to move forward with for a one on one interview. During the one on one, they asked me a couple questions and then offered me the job right there.
- Tell me about a time you worked in a team to finish a project.
Team Member
The interview was super fast and effective. We all got together with other folks applying and had to build something with Legos. After that, we each did our own minute-long commercial to sell ourselves. Then, they pulled us aside individually and asked why we wanted to work there.
- How do you feel about presenting yourself to strangers in a commercial format?
Team Member
I applied online for the Back of the House Team Member role. It was the typical retail application, with a multiple-choice test at the end. About two days later, I got a call for an in-store interview. The interview itself was a bit unusual, as you might expect from a big toy store. It was a group interview where we first had to pick a toy that represented our personality. Then, we had to make and perform a commercial for that toy. After that, we paired up with another person to create and act out a commercial featuring both of our chosen toys. I was offered the job right after the interview.
- How would you combine your chosen toy with someone else's to create a sales pitch, especially if the items were unrelated?
Toys "R" Us Team Member Interview Questions
Quoted word for word from Toys "R" Us interview reports.
“If you had to sell us your favorite toy, how would you do it?”
Read reports →“How would you combine your chosen toy with someone else's to create a sales pitch, especially if the items were unrelated?”
Read reports →“How do you feel about presenting yourself to strangers in a commercial format?”
Read reports →“What value would you bring to Toys R Us?”
Read reports →“Can you share an instance where you assisted someone?”
Read report →“What was one thing that they asked you?”
Read report →“Tell me about a time you worked in a team to finish a project.”
Read report →“Tell me about a challenging situation you faced with a customer or supervisor, and what was the result?”
Read report →Formats, difficulty and experience
Across all 12 Toys "R" Us interview reports.