KnowBe4 Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 483 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 483 reportsCandidate interview experiences
First-hand accounts from people who interviewed at KnowBe4.
KnowBe4
Account Executive
Mid Easy Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Presentation
Interview formats
Behavioral Technical Presentation
Absolute waste of time. Went through 3 rounds, 2 assessments, and 3 roleplays with them, only to be ghosted. The hiring manager was so unprofessional during the last roleplay; she didn't even know who she was supposed to be. She also gave really vague answers to basic questions like, “how is your team delivering against targets?” saying, “good portion of people are reaching targets.” This is particularly bad considering they pay AEs 40% under the national average and commission is crucial for survival. It's impossible to gauge target realism when hiring managers can't answer fundamental questions. And on top of it all, they just ghost you. No feedback, no explanation, not even an automated rejection. Seriously, do better.
Confirmed questions4 questions
- Do you know about sales processes?
- Are you open to coaching?
- Could you elaborate on how your team is performing against its targets?
KnowBe4
Sales Development Representative Intern
Intern Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Presentation
The interview process was super welcoming and upfront. During the first chat, the team was really clear about the company's mission, its culture, and what they were looking for in the role. The second interview was really professional, and I got to talk to several team members. I really liked hearing about their own experiences and viewpoints—it gave me a real feel for the strong, positive vibe around the office. Overall, it was a great experience!
Confirmed questions1 question
- Can you share a challenge you've faced and overcome in a previous work or academic setting?
KnowBe4
Senior Director, Sales
Director Average Positive experience Accept offer 5 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Background check
Interview formats
Behavioral Case
Overall, the interview journey from applying to signing felt good. After I sent my CV, I heard back in under 3 hours to set up an initial chat. Everything was super clear, I always knew where I stood and what was coming next. The TA manager was really on top of things and showed how efficient interviewing can be. Since it was a key role, I had 5 interviews after the first one. They gave me feedback after each stage, either right away or soon after. What was also great was how consistent everyone was about the role – what's working, the good and the bad. Everyone was straight up about what they expected, the challenges, and the company vibe. No fluff, just the real deal. It felt like a real conversation, and I got plenty of chances to ask questions, which they answered thoroughly and directly. Signing the contract was easy because we'd ironed out all the details early on and as we went. Big thanks to the talent manager for handling everything so dedicatedly, making it a great candidate experience.
Confirmed questions3 questions
- Describe how you build and keep a high-performing team.
- How do you deal with underperforming team members?
- Walk me through the steps you took to close the recent client deal.
KnowBe4
Support Technician
Entry Easy Positive experience Accept offer 4 rounds
Interview process
Take home Recruiter call Technical screen Onsite Background check Offer
Interview formats
Technical Behavioral Coding Case
After applying for the Core Support Technician role, I first got an email to do a simple logic and math test, just answer as many as you can out of 50 questions. Then I had to do a personality assessment where I answered statements like 'Strongly Agree' or 'Strongly Disagree'. After that, the recruiter reached out to schedule the first interview. This first interview was pretty chill, asking about my background and what I know about KnowBe4, plus some technical stuff. Then, I had a Zoom interview with two Support team members. It was a really good and fun interview, they made me feel super comfortable. They all said they love working there and are super supportive of each other. We talked about the company, daily tasks, and they answered all my questions. It ended with a roleplay where I had to help a customer. They told me they'd give feedback to the recruiter and she'd call me soon. They move fast and got back to me the next day! They called to say they'd check my references, then called back an hour later to offer me the job! The whole process was really easy, I'd recommend it.
Confirmed questions4 questions
- Can you share an instance where you needed to troubleshoot an issue?
- Are you familiar with the 7-layer OSI model and its significance?
- Could you list the email protocols and their corresponding ports?
KnowBe4 Interview Questions
Quoted word for word from KnowBe4 interview reports.
“Given that Jane's mother has four children named Spring, Summer, and Autumn, what is the name of the fourth child?”
Read reports →“Could you explain the architecture of Transformers and how it addresses the limitations of earlier NLP models like RNN and LSTM?”
Read reports →“What is a job you would want to do forever if you could pick any job”
Read reports →“Would you prefer to submit work on time but unfinished, or submit it late but completed?”
Read reports →“Can you write an algorithm to check if two strings are anagrams? What about optimizations, error handling, refactoring, and testing?”
Read report →“If you could come up with a unique ice cream flavor, what would it be and why?”
Read report →“Regarding closing a sale, what would you say if a prospect on your third call is reluctant to buy your product?”
Read report →“Which Adobe software do you prefer, and how skilled would you say you are with it?”
Read report →“If you were instructed to write something that you knew was false, how would you handle that situation?”
Read report →Formats, difficulty and experience
Across all 483 KnowBe4 interview reports.