IHG Hotels and Resorts Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 471 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 471 reportsCandidate interview experiences
First-hand accounts from people who interviewed at IHG Hotels and Resorts.
IHG Hotels and Resorts
Executive Management
Executive Average Negative experience No offer 3 rounds
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral Technical
I saw the role advertised publicly but had to wait quite a while for them to respond to my application. When they finally scheduled my in-person interview, they asked me entry-level questions, both from management and HR. It seemed like they hadn't even read my credentials. When I brought this up, they suggested that maybe the job title wasn't the right fit for what they were looking for. After that, they did a background check.
Confirmed questions1 question
- Can you describe your understanding of customer satisfaction?
IHG Hotels and Resorts
HR Generalist
Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
Had a first round call with a recruiter, but technical issues made us reschedule, and they were super understanding. I got a rejection email, and when I followed up, they confirmed it was a mistake. We had a nice chat, and they were friendly and kept me updated on decisions. Unfortunately, I got another automated rejection before being told I wasn't moving forward, which was a bummer.
Confirmed questions1 question
- Can you describe your experience in relation to the requirements of this position?
IHG Hotels and Resorts
Financial Analyst
Entry Average Neutral experience No offer 1 round
Interview process
Take home
Interview formats
Other
The process was pretty good, but they were overly positive and gave a lot of feedback between interviews. It would have been better if they hadn't been so positive and said everything was great, especially since the sr. Manager in the final interview said 'you nailed it, I give you green light,' making me think I'd get the job. Ultimately, I didn't, and I get that someone else was a better fit. But they should be more reserved with feedback to avoid getting people's hopes up prematurely.
Confirmed questions1 question
- They sent me Home tasks
IHG Hotels and Resorts
Cashier Barista
Entry Difficult Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The interview process was thorough. They were looking for a good fit for their company culture. I guess I wasn't the right fit because I'm too thrifty and casual. They wanted someone more polished and professional. I got to the second part of the interview, but I really think they hired the girl after me because she looked super professional, very agreeable, and demure. She probably had good experience and could make a good cappuccino. She really sold herself well overall, and I'd be happy for her.
Confirmed questions1 question
- What makes you a good fit for this role?
IHG Hotels and Resorts Interview Questions
Quoted word for word from IHG Hotels and Resorts interview reports.
“Given a scenario about a hotel booking on Feb 14 for a couple, what would be the best offer and room?”
Read reports →“Can you explain overfitting and discuss methods like regularization techniques to mitigate it?”
Read reports →“Could you describe some wine pairings, and list the types of wine you are familiar with along with their respective pairings?”
Read reports →“What are your favorite trends you've noticed in the American Luxury and Lifestyle space recently?”
Read reports →“Have you ever ended a call with a customer prematurely? If not, what circumstances would lead you to do that?”
Read report →“Will you accept the 90% travel requirement for this job?”
Read report →“Walk us through how you would handle a suspected phishing incident where an employee clicked a suspicious link and entered their credentials?”
Read report →“Could you share three words that best describe you, both in positive and negative contexts?”
Read report →“On a scale from 1 to 5, how would you rate the importance of attention to detail?”
Read report →Formats, difficulty and experience
Across all 471 IHG Hotels and Resorts interview reports.