IHG Hotels and Resorts Receptionist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at IHG Hotels and Resorts.
IHG Hotels and Resorts
Receptionist
Entry Average Positive experience Decline offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
The interview was very smooth and respectful, likely because of their professional management. However, I realized it wasn't the best fit for my career path, so I decided to decline their offer.
Confirmed questions1 question
- Can you share your experience?
IHG Hotels and Resorts
Receptionist
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The interview was conducted in a pleasant and friendly manner. Specific questions were asked about professional experience and motivation. The job and details about salary and contract were clearly explained. Everything was good.
Confirmed questions3 questions
- Could you tell us a bit about yourself?
- What is your motivation?
- Why did you decide to apply for this position today?
IHG Hotels and Resorts
Receptionist
Entry Average Negative experience Decline offer 3 rounds
Interview process
Recruiter call Presentation Background check
Interview formats
Behavioral Presentation
I applied for a receptionist job on LinkedIn, and then HR emailed me about interviewing for a different position. Two people interviewed me, one was the HR person who emailed me. She was unprofessional, didn't talk much, sighed audibly, and seemed uninterested. At the end, they asked me to do a trial for another different position. I was ghosted for a month and then got an email asking me to come in for the trial with only a few days' notice. It was very unprofessional.
Confirmed questions1 question
- Can you define what "luxury service" means to you?
IHG Hotels and Resorts Receptionist Interview Questions
Quoted word for word from IHG Hotels and Resorts interview reports.
“Could you describe the duties of a hotel receptionist?”
Read reports →“How would you handle a situation where a guest complained about breakfast?”
Read reports →“Can you define what "luxury service" means to you?”
Read reports →“What do you expect from the job duties at this hotel?”
Read reports →“What hotels have you worked at previously, and what were their star ratings?”
Read report →“How proficient is your English?”
Read report →“Could you tell me about the hotels you've worked at before and their star ratings?”
Read report →“What is your motivation?”
Read report →“If I were to call your previous employer right now, what would they tell me about you?”
Read report →Formats, difficulty and experience
Across all 12 IHG Hotels and Resorts interview reports.