Hyatt Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 736 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 736 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Hyatt.
Hyatt
Digital Strategy Consultant
Mid Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
The hiring process was pretty straightforward. First, I had a call with the recruiter, who was really easy to talk to. After that, my resume went to the hiring manager, and then they set up a video interview for me, which happened within about two weeks.
Confirmed questions5 questions
- Regarding your compensation expectations, what do you have in mind?
- Could you give a summary of your overall background and experience?
- What specifically about this position caught your attention?
Hyatt
Marketing
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The interview process was good and felt promising. The recruiter said they'd keep me updated but after my second follow up, they've gone completely silent. It's really disappointing because I spent days preparing and put all my effort in. You'd think a hospitality company would at least have the courtesy to update candidates or send a rejection. It's unacceptable and sad.
Confirmed questions1 question
- Can you share some of your past experiences and any challenges you faced?
Hyatt
Guest Service Representative
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical
Even though I wasn't totally prepped, I think I did pretty well in my interview. I talked to one person, but it felt like I was supposed to talk to two, the department manager and the director of operations, which didn't happen, but I'm not mad about it. They asked me some general questions, like if I had prior experience in customer service, how I deal with challenging guests, and about my strengths and weaknesses. The manager focused on my experience in fast-paced settings and handling difficult guests, especially considering the hotel has thousands of rooms and hosts over 300 events annually. They were pretty quick to let me know if I got the offer, and I started my first day at Hyatt about a week later.
Confirmed questions5 questions
- Have you worked in a high-pace environment?
- What has been the most difficult situation you have handled on your own?
- Are you a team player?
Hyatt
Product Manager
Senior Easy Negative experience No offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite
Interview formats
Behavioral
It was a typical 4 step Interview process. First HR, then Hiring Manager, then design/dev leads and then VP level. Interviews themselves went well, but VERY little communication in between interviews from Hyatt HR. I had to follow-up. I then heard NOTHING after the 4th interview; absolutely NOTHING. Very disappointing as I would have thought their would have been some kind of respect and common curiosity to at least reach out letting me know I didn't receive the job. Had I known this was the culture of the company during my 1st interview, I would have never wasted my time and proceeded. If candidates aren't respected, then why would employees be?!?
Confirmed questions1 question
- Can you tell me your motivation for wanting to join Hyatt?
Hyatt Interview Questions
Quoted word for word from Hyatt interview reports.
“What animal would you choose to be if you had the option?”
Read reports →“How would you deal with a guest who had too much to drink?”
Read reports →“If someone is on the phone and someone else is in front of you, who do you help first?”
Read reports →“Could you explain the OSI Model as if you were talking to a kindergartner?”
Read reports →“A guest is unhappy with their room and wants an upgrade, but none are available. How do you handle this?”
Read report →“Can you find a Hyatt hotel and try to sell it to me?”
Read report →“What would you do if a guest had a problem with the hotel?”
Read report →“Can you share an example of the worst piece of advice you've ever been given?”
Read report →“The training is 10 weeks long and requires perfect attendance. Does this pose a problem for you?”
Read report →Formats, difficulty and experience
Across all 736 Hyatt interview reports.