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House of Fraser Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 445 interview experiences · FREE TO READ

2.5 Rounds average
Average Typical difficulty
63.1% Positive experience

Which role are you interviewing for?

27 roles · 445 reports

Candidate interview experiences

First-hand accounts from people who interviewed at House of Fraser.

Showing 4 of 445
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House of Fraser

Sales Associate

Sales · nearly a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral

It was a straightforward interview for a retail position. The interview itself was easy, and I got the job. I worked there for the summer and enjoyed it. The process mainly involved basic competency questions.

Confirmed questions2 questions
  • Tell me about your past experience.
  • What makes you a good fit for this position?
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House of Fraser

Sales Assistant

Sales · a year ago

Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral Other

The interview process was pretty straightforward and didn't take too long. First, they checked my documents and made sure I could legally work in the UK. Then, they asked me about my availability and past experience. After that, they wanted to know what I thought should be the top priority for this role and why, and also ran through some practice scenarios with me.

Confirmed questions4 questions
  • Can you tell me about your previous experience?
  • What availability do you have?
  • What do you think is most important to focus on in this job, and explain why?
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House of Fraser

Sales Assistant

Sales · a year ago

Entry Average Neutral experience No offer 2 rounds
Interview process
Group Recruiter call Background check
Interview formats
Group Behavioral

We had a group interview where we all went around the table, introduced ourselves, and talked about our backgrounds. Everyone was asked really good questions. I was told I'd hear back within a week, but it's been a while since the interview and I still haven't heard anything. I did reach out for an update, but got no response.

Confirmed questions1 question
  • Can you explain what teamwork is and how you'd define it?
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House of Fraser

Department Manager

Operations · more than a year ago

Manager Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Presentation Offer
Interview formats
Behavioral Case Presentation

The interview process was pretty relaxed since they reached out to me. It felt like a mutual pitch. I had to do a SWOT analysis for the store and show my understanding of commercial awareness, leadership skills, performance, KPIs, and WoW/YoY metrics.

Confirmed questions7 questions
  • How do you motivate and keep your team excited?
  • Can you perform a SWOT analysis for the store?
  • How do you show commercial awareness?

House of Fraser Interview Questions

Quoted word for word from House of Fraser interview reports.

Create two mood boards representing a 'Fashion Lover' customer profile and a 'Quality Classic' customer profile.

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If your life were the subject of a movie, who would be cast as you and why, and what would the film be titled?

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In your opinion, what opportunities and threats will shape the future of HoF in the market?

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Can you describe a typical day in the life of a buyers assistant?

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What questions would you pose to a customer looking to purchase a gift for another person?

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What would you do if a customer wanted an item that wasn't available in their size?

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What steps would you take to make a customer feel like a VIP?

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How would you try to persuade someone to see things your way?

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Formats, difficulty and experience

Across all 445 House of Fraser interview reports.

Interview formats

Behavioral 42.7%
Group 19%
Presentation 16.8%
Technical 10.4%
Other 8.7%

Interview difficulty

Easy 33.5%
Average 59.6%
Difficult 7%

Candidate experience

Negative 13.1%
Positive 63.1%
Neutral 23.9%

Reports by job function

Sales 379
Operations 37
Marketing 11
Design 10
Engineering 2
Analytics 2