House of Fraser Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 46 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at House of Fraser.
House of Fraser
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
It was a straightforward interview for a retail position. The interview itself was easy, and I got the job. I worked there for the summer and enjoyed it. The process mainly involved basic competency questions.
Confirmed questions2 questions
- Tell me about your past experience.
- What makes you a good fit for this position?
House of Fraser
Sales Associate
Entry Average Neutral experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was a laid back one-on-one interview, and the dress code was smart casual. They score you out of 40 and tell you your score if you get the job. I got a 38. The brand is nice to work for because it has respected brands and a sophisticated feel. However, the pay went down a lot after Sports Direct bought it. My management was a bit clueless because of Sports Direct's new rules, and training on the till and stuff took a long time.
Confirmed questions4 questions
- Can you give an example of your group work?
- In a group project, what role do you prefer to take?
- Tell me about a time you handled a difficult customer.
House of Fraser
Sales Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Group Recruiter call
Interview formats
Group Behavioral
It was a really chill and easy interview, they said it would take 2 hours but it was over in less than 30 minutes. We started with a group activity where we did an icebreaker and then had to pick items to sell to a fake customer after getting some info. Then in the one-on-one, they knew I had no experience, so they said I could use examples from home and school. Just so you know, there were 9 questions and they chose 3 to ask.
Confirmed questions2 questions
- Can you tell me about a time you had to compromise?
- Describe a situation where you had to change plans at the last minute.
House of Fraser Sales Associate Interview Questions
Quoted word for word from House of Fraser interview reports.
“How would you persuade a customer to accept and examine a voucher?”
Read reports →“What does being a team player mean to you?”
Read reports →“Could you pick an item and try to sell it to me?”
Read reports →“Could you define up selling and share an example of when you've used it?”
Read reports →“What's your approach to dealing with an impolite customer?”
Read report →“How do you perform in role playing scenarios where being loud and making jokes seems to be the focus?”
Read report →“In a group project, what role do you prefer to take?”
Read report →“Tell me about a time a plan didn't work out.”
Read report →“Describe a situation where you had to change plans at the last minute.”
Read report →Formats, difficulty and experience
Across all 46 House of Fraser interview reports.