Capita Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 892 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 892 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Capita.
Capita
Data Scientist
Entry Difficult Negative experience No offer 4 rounds
Interview process
Recruiter call Technical screen Take home Presentation
Interview formats
Behavioral Technical Presentation
The first step was a recruiter prescreen to check if my background fit the job. Then, I had an interview to gauge my understanding of core data science and BI concepts. After that, there was a 24-hour assessment. The third round involved presenting this assessment. I was supposed to present an executive slide deck following given instructions, but during the interview, they cut me off partway through. I asked for a chance to finish my presentation before the Q&A, but they kept interrupting, which unsettled me.
Confirmed questions2 questions
- Can you explain your grasp of cardinality within Power BI?
- How do you approach data modelling in Power BI?
Capita
Technical Support Engineer
Mid Average Positive experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
Started with a telephone interview and then an in-person interview at their offices. Both interviews were very direct in assessing if you have the necessary skills for the job. The phone interviewer was brief and efficient in getting the important info. The in-person interviewer was a nice and friendly woman who would be my direct manager. She was supportive and seemed genuinely interested.
Confirmed questions1 question
- What makes you a good fit for this position?
Capita
Team Leader
Mid Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen Onsite Offer
Interview formats
Behavioral Technical
They gave me feedback during the interview but didn't hire me. I'm not sure why I didn't get the role, they said someone answered one question better but wouldn't say which one or why. They said they'd look into it and get back to me, but I never heard back. I tried contacting them multiple times by phone and email, but the recruiter ignored me. During the interview, they said I was a strong and experienced team leader and that if there were two roles, I would have gotten one. They asked me to reapply for another role and contact them for a fast-tracked interview, which I did, and still heard nothing. I don't know what I did wrong to not get the job. It's very disappointing for a company of this size.
Confirmed questions1 question
- Can you describe how you handle a team member who is not performing well?
Capita
Solutions Architect
Mid Average Negative experience No offer 1 round
Interview process
Technical screen Onsite
Interview formats
Technical Behavioral
The interview had two interviewers, and they seemed a bit unprepared. One interviewer was very quiet, while the other asked competency-based technical questions. The interview ran about 40 minutes over the scheduled time. I got the feeling they were trying to find a question that I couldn't answer. There seemed to be some underlying hostility, especially from the quiet interviewer who only asked two questions during the entire one hour and 30 minutes.
Confirmed questions1 question
- Can you describe the processes used for integration?
Capita Interview Questions
Quoted word for word from Capita interview reports.
“What are the step-by-step troubleshooting procedures when a user cannot connect remotely from home?”
Read reports →“How would you assist a user who calls to say their PC's Internet isn't working?”
Read reports →“Describe the SDLC and how it has evolved over the past 20 years.”
Read reports →“How would you handle a customer complaint about high roaming charges on their bill?”
Read reports →“What action would you take if a client was late for their assessment and didn't answer questions properly?”
Read report →“Are you aware of any targets that need to be met, and how would a failure to meet them impact the company financially?”
Read report →“What would be your course of action if a PC were to fail?”
Read report →“Can you tell me the top 3 things that are important in customer service?”
Read report →“Are you willing to work for 12 weeks unpaid from 9 to 5?”
Read report →Formats, difficulty and experience
Across all 892 Capita interview reports.