Capita Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 33 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Capita.
Capita
Advisor
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Panel
Interview formats
Behavioral Technical
The interview process was simple and laid-back. They started with some basic questions to get to know me, then moved on to STAR method questions. After that, there was a practical assessment that took place over the next two days. It concluded with a two-person panel interview.
Confirmed questions1 question
- Can you tell me about your knowledge of Capita?
Capita
Customer Advisor
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Technical Other
It was a waste of time, energy, and effort: I got an email to update my details, then another to book an interview slot. After picking the time and interviewer, I got a confirmation with their name and the time, but no link or Teams invite. When the interviewer didn't show up, I tried calling the number, but it was busy. After emailing, I got a reply from the interviewer saying I missed it. I asked HR for the Teams invite details, and they sent a screenshot showing my email was missing from the original invite. The name in the invite screenshot was also wrong, though the date was right. When I asked HR to reschedule, they said my profile was on hold. Even though it was someone else's fault, they put my application on hold. HR wouldn't admit my email was missing from the invite, even with the screenshot they sent.
Confirmed questions1 question
- Keep your Share code and National Insurance number ready.
Capita
Senior Consultant
Senior Average Negative experience Decline offer 2 rounds
Interview process
Recruiter call Technical screen Panel
Interview formats
Behavioral Technical Case
The interview was okay, but in the second round, one of the panelists was quite rude. They also left very little time for me to ask my questions. During the first round, even though I passed, the interviewer kept questioning my reasons for wanting to work there, almost to the point of mockery. One interviewer in particular seemed to make a calculation error when asking a question based on my CV and didn't even realize it.
Confirmed questions2 questions
- Can you tell me why you are interested in Capita?
- Describe a time you had to deal with a difficult situation.
Capita Consultant Interview Questions
Quoted word for word from Capita interview reports.
“How would you select a large amount of text?”
Read reports →“How about SQL, specifically WHERE clauses and locking status?”
Read reports →“Can you explain how you copy and paste?”
Read reports →“Could you list the top 5 qualities that make an Analyst or Consultant perform at a high level?”
Read reports →“How would you deal with a customer who is vulnerable?”
Read report →“How would you determine the needs of a company or department?”
Read report →“Could you prepare a pitch deck at a high level, using the brief that was given?”
Read report →“How do you think about the output of a project?”
Read report →“Can you tell me about a time you couldn't help a customer?”
Read report →Formats, difficulty and experience
Across all 33 Capita interview reports.