William Hill Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 311 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 311 reportsCandidate interview experiences
First-hand accounts from people who interviewed at William Hill.
William Hill
Trading Analyst
Entry Average Positive experience No offer 2 rounds
Interview process
Take home Presentation
Interview formats
Technical Presentation Behavioral
I did a take-home assessment where I had to use python and do statistical data analysis. After that, I had a presentation for two technical staff members, one senior and one head. The presentation had two parts: first, a technical part for the take-home test, and then a culture fit part. I didn't get through because I didn't have much trading experience.
Confirmed questions1 question
- Can you explain how betting odds function, perhaps with an illustration?
William Hill
Compliance Manager
Manager Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I had a phone interview, but after the initial call with the recruiter, there was no further communication. I sent an email to follow up on the next steps, but I didn't get a response, not even an email saying they weren't moving forward.
Confirmed questions2 questions
- What are your salary expectations?
- Tell me about your CV content.
William Hill
Customer Experience Assistant Manager
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
The interview process was pretty straightforward. They asked questions about my previous experience handling customer situations, upsell and cross-selling, etc. It's good to research the company and be open with shifts and working in different stores. They like to see that you're flexible.
Confirmed questions5 questions
- Can you share an instance where you had to manage workplace conflict?
- Tell me about a time you had to handle a customer situation.
- Describe your experience with upsell and cross-selling.
William Hill
Customer Service Representative
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Take home Onsite
Interview formats
Other
I applied for a role and was contacted via Indeed. First, I had to do an online 'game' which I passed. Then, I had an interview two weeks later. The manager seemed unsure about the job and interview process. She mostly read the job description and didn't let me talk about my background, even though I have lots of customer service experience. She also told me last minute that the job involved travel to different branches, which wasn't in the online ad and she admitted was unfair. She said she didn't know how hiring worked and HR made the final call, so many questions went unanswered. She also mentioned another candidate returned after two weeks with no follow-up, showing disorganization. I left confused and unsure. Maybe they already had someone or didn't like that I don't drive, despite my offer to use public transport. The whole hiring process felt unprofessional and disorganized from the start. No updates from HR, and the interview felt like a formality. This is a warning to others. Proceed with caution.
Confirmed questions1 question
- No actual questions were asked during the interview.
William Hill Interview Questions
Quoted word for word from William Hill interview reports.
“Create a dice-rolling function (1-6) that rolls up to 6 times. The total should be under 101. Multiply each roll by 10 for the sum, but if a roll makes it go over 101, add the roll's base value instead.”
Read reports →“In a situation where withholding information about a customer issue might prevent an upgrade or additional payment, would you prioritize honesty or omit the information?”
Read reports →“Could you design a system for gift card redemption, outlining the involved actors and their functions?”
Read reports →“Would the CEO of William Hill US ever be able to contact my current general manager during the hiring process?”
Read reports →“Can you share an instance where you had to confront a rude customer?”
Read report →“Can you tell me about the training event and the working hours for this job?”
Read report →“How do you contribute effectively in a team setting and what makes you a valuable team member?”
Read report →“Can you share an instance where you questioned or challenged someone in a position of authority?”
Read report →“Tell me about a situation where you motivated a colleague to do something they were reluctant to do.”
Read report →Formats, difficulty and experience
Across all 311 William Hill interview reports.