Pets at Home Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 546 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 546 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Pets at Home.
Pets at Home
Sales Associate
Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral
It was a half-hour interview with the manager. They asked basic questions about my experience, what I'd bring to the company, and my sales background. They said they'd let me know the results by the end of the day, but they didn't.
Confirmed questions1 question
- Do you have any experience with animals?
Pets at Home
Senior Software Engineer
Senior Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
It was a great interview experience with several team members. We talked a lot about my past work, the projects I've done, the tough spots I ran into, and how I fixed them. They also told me about their work, the tech stack they use, and some project challenges they face. I got to show I know what they're up to and what they focus on, making it a good technical chat. All in all, a positive interview with friendly, smart people.
Confirmed questions1 question
- Tell me about a work challenge you faced and how you dealt with it.
Pets at Home
Store Manager
Mid Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Group Take home Presentation Offer
Interview formats
Behavioral Group Presentation
I started with a phone chat with recruiting, then went to an assessment centre with 4 other people. It was really well put together, with an HR Business Partner, a Store Manager, a Senior Store Manager, and an Area Manager there. The day had a group activity, an individual task, and a one-on-one chat. For the last part, I had to do a SWOT analysis and make a 30-60-90 day plan, which I then showed to the Regional Director and Area Manager on Teams. It was a really thorough and professional process all the way through, and it seemed like they really value people moving up in the company. It was good to hear success stories of people who had grown there.
Confirmed questions1 question
- Can you share an instance where you handled a customer complaint? Describe the problem, your actions, and the result.
Pets at Home
Store Colleague
Entry Average Positive experience Accept offer 2 rounds
Interview process
Take home Recruiter call
Interview formats
Behavioral Other
I started with a work trial, doing tasks like stocking shelves and helping customers, which gave me a feel for the job. My plantar fasciitis was considered, and the shelves were made lighter for me. After the trial, Hannah called me for a one-to-one chat. We talked about my past work experiences and the skills I've gained. I was a bit nervous, but Hannah and the team made me feel more comfortable once we started working together. My nerves and autism made it a bit hard to answer some questions clearly, but I focused on giving answers that showed I was a good fit for the role.
Confirmed questions1 question
- What skills or knowledge did you gain from your role as a customer service assistant at the Co-Operative?
Pets at Home Interview Questions
Quoted word for word from Pets at Home interview reports.
“What are some of the stress signs you would look for in a dog?”
Read reports →“What would you do if a dog came in for a groom and it was limping?”
Read reports →“If you could be any animal, which one would you choose to be?”
Read reports →“Suppose you were stranded on a tropical island and expected to be rescued soon; what 13 items from a given list would you choose to take with you?”
Read reports →“In what ways does Pets at Home stand out, considering other stores offer similar products?”
Read report →“Are you afraid of any of the animals we have in the store?”
Read report →“Could you tell me about the dog breeds you've groomed and if South Africa has similar breeds?”
Read report →“What is your course of action if a client expresses dissatisfaction with a dog's groom?”
Read report →“What inspired you to switch careers from being a barber to becoming a dog groomer?”
Read report →Formats, difficulty and experience
Across all 546 Pets at Home interview reports.