Life Time Interview Questions
& Process

The hiring manager gave me a call on a Monday night, which was unexpected, and conducted a screening interview. After that, we set up an in-person interview with her, which took place a few days later. During this interview, she was really friendly and explained things clearly, taking notes on my answers. She mentioned the next step would be an interview with her manager, where I'd need to know the mission statement by heart. A few days after that, I met with her manager, Karen, recited the mission statement, and felt the interview went really well. About a week later, I got a call saying they weren't moving forward because one of my answers lacked detail, and they had other strong candidates. It was a bit strange given my decade of experience, especially for a part-time role. I guess Karen is really focused on the gym's cultural fit.

The interview started off pretty professionally with a recruiter who was objective and moved me to the next step. But then, another interviewer was prejudiced and clearly hadn't read my resume. She focused on minor things I had good explanations for, and picked apart answers that others liked. She mentioned visiting the site and interviewing people there, but didn't say she'd be interviewing me. The recruiter contacted me a week later for an in-person interview with very short notice. I couldn't make it, and after I asked to reschedule, the recruiter went silent, requiring two follow-ups. They then said they were still interviewing others. Two weeks later, they claimed the applicant pool was competitive, even though the position was reposted with no requirements, which is odd for a field with compliance needs. I never complained about scheduling, pay, the company, or travel. I was really excited about the job, but their dishonesty about why I wasn't selected and then ghosting me after the second interview was unprofessional. They seem to want candidates with no gaps in their work history or too many job changes. I applied for another job and was instantly rejected for a 'competitive pool,' then told I didn't meet the requirements. I didn't get why they needed a second rejection. This is the only place I've felt disrespected and prejudiced during an interview.

Worst interview experience. The interviewer was late and didn't know what role I was interviewing for. The whole thing took 5 minutes. I waited longer than the interview itself. At the end, I was asked to come back to teach for a few minutes on a different date, which should have been done the first time to avoid wasting my time. After that, I was told I'd hear back in a week. A week later, I got an email saying they aren't hiring right now but will consider me for future class openings. The funny part is I never officially applied; she contacted me because they needed someone.

The head of member services reached out by email to set up an initial phone chat, which took about fifteen minutes after some phone tag. We talked about my current experience and why I want to work at Life Time. Then, they set up an in-person interview for the following Monday with the same manager. This one was more casual and friendly, with mostly behavioral and situational questions. Right after that, we scheduled an interview for the very next morning with the general manager, also in the Life Time cafe. The GM asked questions similar to the manager's, even some of the same ones. I asked about the club's culture and what makes a good member concierge. She explained they look for people who do more than just provide good service, but find creative, proactive ways to create "wow" experiences for members. Life Time aims high, so they want someone who makes real connections and finds meaningful ways to improve members' daily experiences, connecting them with programs to help them live healthy lives.