Express Scripts Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 463 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 463 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Express Scripts.
Express Scripts
Business Analyst
Lead Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen Group
Interview formats
Technical Behavioral
I went through two rounds of interviews. The first was with the hiring manager and a senior manager, and the second was with someone on the team. Both interviews were conducted over the phone with video. The hiring manager interview was about 45 minutes to an hour and covered both technical and business-related questions. The interview with the team member was about 30 minutes.
Confirmed questions3 questions
- Can you describe your knowledge of claims data?
- Tell me about your understanding of health insurance terminology.
- What is your experience with SQL code?
Express Scripts
Quality Auditor
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Panel
Interview formats
Behavioral Technical
The recruiter was good but it seemed hard for them to fill this role because of the hiring managers. The recruiter mentioned they hadn't heard from the managers in a week during the initial phone screen, which was a bit of a warning sign. It took another week to schedule a panel interview with the three hiring managers. One manager didn't show up at all for the interview without any explanation. They asked standard questions about previous work experience and Excel skills. One manager was fine, but another was typing and messaging the whole time, which was really distracting. The interview itself was long but not difficult. They mentioned they'd make a decision in two weeks, but the candidate indicated they wouldn't accept a job offer if one came.
Confirmed questions2 questions
- How skilled are you with Excel?
- Can you describe your previous work experience?
Express Scripts
Eligibility Specialist
Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
The interview process was quick. I went through a placement service. The overall interview process was simple once you made it past the initial interview with the placement service. I had a total of 3 interviews. If you have any medical background, that would be a plus. Medical terminology and ICD-10 codes knowledge is a plus also.
Confirmed questions3 questions
- What is your approach to dealing with an agitated patient or their parent?
- Do you have knowledge of health insurance?
- How would you address a situation where a team member isn't contributing their fair share?
Express Scripts
Financial Analyst
Entry Easy Positive experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Panel
Interview formats
Behavioral Technical
The interview process involved a 15-minute phone screening with a recruiter, followed by a 30-minute interview with the hiring manager. Then, there was a 30-minute panel interview with three analysts. Unfortunately, I was ghosted after the panel interview, and the job posting still indicates an ongoing interview process. About two weeks after the panel, I applied for another position at the same company and got an email for a phone screening. I replied with my availability, but never heard back. All in all, I felt the interview was pretty straightforward, and the people I met were friendly. The main downside was getting ghosted twice.
Confirmed questions3 questions
- Can you start by telling me a little about yourself?
- Describe a time you dealt with an upset employee or stakeholder.
- What is your motivation for wanting to work at Express Scripts?
Express Scripts Interview Questions
Quoted word for word from Express Scripts interview reports.
“Do you think being detail-oriented is a good thing? Why might it not be advantageous?”
Read reports →“The real question you need to ask yourself is do you really need this job that bad?”
Read reports →“On a scale from 1 to 10, how well do you know pharmaceutical medications?”
Read reports →“How would you address a situation where a team member isn't contributing their fair share?”
Read reports →“Imagine you're processing an order for a famous person and discover sensitive, private medical information. Would you consider it acceptable to share this interesting detail with family or friends? Explain your reasoning.”
Read report →“What is your current salary, including bonuses, and what do you hope to make in this role?”
Read report →“How do you ensure you are informed about the latest industry developments and technological advancements?”
Read report →“What do you see as the advantages and disadvantages of being in a leadership position?”
Read report →“How do you approach managing IT functions where the management practices are not as advanced as the technical environment?”
Read report →Formats, difficulty and experience
Across all 463 Express Scripts interview reports.