Viking Cruises logo

Viking Cruises Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 121 interview experiences · FREE TO READ

2.2 Rounds average
Average Typical difficulty
57.5% Positive experience

Which role are you interviewing for?

30 roles · 121 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Viking Cruises.

Showing 4 of 121
Viking Cruises logo
Viking Cruises

Customer Service Representative

Operations · nearly a year ago

Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Background check
Interview formats
Behavioral

I applied for a job and then got a text and email to set up a phone interview. The recruiter was late to the interview and didn't respond. I reached out by text and didn't get a call back for about thirty minutes after my scheduled interview time. Then I sent a follow-up email about my application with no response. About an hour later, I got an email saying they decided to go with someone else.

Confirmed questions1 question
  • Can you share an instance where you dealt with a challenging customer and how you managed to resolve the situation?
Viking Cruises logo
Viking Cruises

Recruiter

HR · nearly a year ago

Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral

Horrible interview process and horrible candidate experience. I waited over a month after the initial call to come on-site and interview with the hiring team. The overall team was very friendly, but the executive leader was very rude and condescending; which is a odd thing to do to candidates that you have invited on-site. anyway I didn't hear back for another 3 weeks before I was told I didn't get the job. I reached out for feedback to receive no response. This was a waste f time and a waste of gas. Probably one of the worst interview processes I've experienced ever!

Confirmed questions1 question
  • What were your observations about our careers site?
Viking Cruises logo
Viking Cruises

Assistant Waitress

Operations · a year ago

Entry Difficult Negative experience No offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

I interviewed with this company and unfortunately didn't get hired. The amount of negative reviews received from this company is despicable and I didn't know this prior to interviewing with them. I interviewed with an Andres Suarez, who didn't speak English clearly enough for me to understand him throughout the interview, nor did I get impeccable mannerisms from his interview style, so this was the first red flag. Second red flag was when I was interview bombed/bullied about the video session being recorded for quality and training purposes, leaving me with no choice but to proceed, and when a second person, a woman, joined my interview without prior knowledge or consent, and with whom Mr. Suarez announced right before my interview would be joining us. This lack of transparency is highly unprofessional and unacceptable. I should have been previously notified that there would be two people meeting with me. Those people also should have properly introduced themselves, and gave small introductions of their roles with Viking Cruises considering there's enough time to do so within a twenty five minute session. I know nothing of the role titles that either of these two people hold, or how long they've been with the company etc. etc. Not only did this gesture turn me completely off, but when it became the woman's turn to interview me, she went directly into interrogating me with impromtu waitress questions about food and drink items on an imaginary menu, that totally caught me off gaurd, as this approach was entirely unecessary, and did not align with the expectations of a professional interview setting. Today I can't even recall her name or what her job position is at Viking because she never properly introduced herself. Fortunately I failed this mystery woman's interrogation questions, because she wasn't dressed professional enough for me to even take her the smallest bit serious, her look DID NOT match at all Viking's supposed "impeccable grooming standards"(messy hair up in a high bun no!), her video quality was poor, her video lacked proper lighting, and her background was filled with a lot of distraction. No thank you. You both did me a HUGE favor and it's not being employed with either of you.

Confirmed questions1 question
  • What makes you a great fit to work in this environment (Cruise Ship)?
Viking Cruises logo
Viking Cruises

HR Manager

HR · more than a year ago

Mid Average Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical

After being selected, you need to provide references, appraisal letter, and anything else to prove your experience. Then you have an interview with the company recruiter, which is the first step. If approved, the second step is an interview with the Recruiter responsible for your function. The questions are all situational, focusing on your experience and how you'd handle specific scenarios. For the HRM role, it was very specific. I think my 5 years working off cruise ships might have been why I wasn't selected, but it was a good conversation.

Confirmed questions1 question
  • How would you resolve a conflict between two crew members as the HR manager responsible for all of them?

Viking Cruises Interview Questions

Quoted word for word from Viking Cruises interview reports.

Create a data pipeline and an aggregated table using sample CSV data.

Read reports

Can you explain how to delete duplicate records using CTE?

Read reports

What would you do if a guest complained about not having enough towels in their room?

Read reports

Can you outline a sightseeing plan for a specific foreign city, assuming a 4-6 hour tour bus stop? Please account for all logistical details like travel times from the port, traffic, parking, walking, time spent at attractions, and necessary breaks.

Read reports

How do you keep up with the latest in the travel industry?

Read report

Could you describe a place you've visited to someone who hasn't traveled there before?

Read report

What are your thoughts on being away from home for six weeks at a time?

Read report

If you incorrectly informed a customer, what steps would you take?

Read report

Formats, difficulty and experience

Across all 121 Viking Cruises interview reports.

Interview formats

Behavioral 50.2%
Technical 22.5%
Other 10%
Group 7.8%
Presentation 7.4%

Interview difficulty

Easy 37.2%
Average 52.1%
Difficult 10.7%

Candidate experience

Positive 57.5%
Negative 31.7%
Neutral 10.8%

Reports by job function

Operations 49
Sales 38
Engineering 8
Finance 6
Marketing 5
Other 4