Viking Cruises Sales Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Viking Cruises.
Viking Cruises
Sales Consultant
Mid Average Negative experience Accept offer 2 rounds
Interview process
Take home Panel
Interview formats
Technical Group
So, after a typing test, there was this panel interview with 3 leaders. They asked some basic questions, and then the big one: what's more important, rapport or product knowledge? The answer is rapport. It was a big interview, like 6 people total, and they hired 2 of us.
Confirmed questions1 question
- Is rapport or product knowledge more important?
Viking Cruises
Sales Consultant
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Onsite Offer
Interview formats
Behavioral Technical Other
I applied online via the Viking Cruise website. The next day, I got an email with a link to a personality assessment (took about 15 mins) and some pre-qualifying questions (like availability for nights, weekends, holidays and verifying call center experience). I interviewed the next day and knew they wanted to hire me. I got my official offer letter 2 business days later.
Confirmed questions2 questions
- Can you role play a phone call using this formula for selling a trip?
- There was also a quiz to match cities to their country.
Viking Cruises
Sales Consultant
Entry Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
It was a really personal and thorough interview process. They were keen to know about my travel experiences and if I could describe places I've been to in a way that paints a picture for them. They also asked about my previous sales experience.
Confirmed questions3 questions
- Tell me about your travel experiences.
- Do you know if the time is regulated?
- Can you describe your sales background?
Viking Cruises Sales Specialist Interview Questions
Quoted word for word from Viking Cruises interview reports.
“Do you know if the time is regulated?”
Read reports →“How do you keep up with the latest in the travel industry?”
Read reports →“Is rapport or product knowledge more important?”
Read reports →“Can you role play a phone call using this formula for selling a trip?”
Read reports →“Are you able to sell?”
Read report →“How do you deal with rejection and keep a positive attitude when speaking with customers?”
Read report →“What is your level of resilience?”
Read report →“What strategies do you use to handle customer objections?”
Read report →“What sales strategies do you use?”
Read report →Formats, difficulty and experience
Across all 7 Viking Cruises interview reports.