Optus Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 275 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 275 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Optus.
Optus
Associate Director
Director Average Negative experience Decline offer 4 rounds
Interview process
Recruiter call Phone screen Panel Background check Offer
Interview formats
Behavioral Technical Presentation
The interview process was a mess, constantly rescheduled and at the last minute. It started with HR, then the hiring manager, and finally a panel interview. However, if one panel member couldn't make it, I had to go through it again. The interviewers, directors in credit risk, were hierarchical and condescending. It felt like a one-sided grilling for 45 minutes, where nothing I said was right. I only got 3 minutes to ask about company culture. Each interview was 45 minutes long. They clearly don't prioritize hiring or value candidates' time, given the reschedules and no-shows. Don't bother.
Confirmed questions1 question
- Considering your current position, what makes you ready for an executive role?
Optus
Retail Consultant
Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call Take home
Interview formats
Behavioral Other
I finished an online HireVue interview for Optus that had 5 questions. I haven't heard back from them after two weeks. I hope this is useful for anyone else getting ready for the same process. We were told to use the STAR method for the interview. I want to share my questions because others' shared questions were helpful to me.
Confirmed questions5 questions
- Can you introduce yourself and tell us why you are interested in Optus?
- Tell us about a time you successfully turned a dissatisfied customer into a satisfied one.
- Can you describe an instance where you stepped outside of your comfort zone in a work setting?
Optus
Sales Assistant
Entry Difficult Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Presentation
If your resume passes the initial screening, you'll start with a video interview. It took about a month to schedule a phone interview after that. Following the phone interview, I received an invitation for an in-person interview at the store a week later.
Confirmed questions6 questions
- Could you start by telling us a bit about yourself?
- What would you say are your greatest strengths?
- Can you describe a situation where you had to handle a challenging customer?
Optus
Sales Assistant
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral Technical
The interview process started with recorded video responses to common questions. If successful, the next step was a 15-minute phone interview with a recruiter. My scheduled interview with Jasmin didn't happen at the agreed time. After I followed up, she said she was double-booked and would reschedule. Within an hour, I received an email stating I missed the job opportunity. This lack of transparency and communication from Optus was very disappointing and put me at a disadvantage compared to other candidates, contradicting the company culture they presented.
Confirmed questions2 questions
- Describe how you'd manage a conflict with a teammate.
- Can you share an instance from your past where you resolved a conflict?
Optus Interview Questions
Quoted word for word from Optus interview reports.
“What's the point of the MPLS label stack and how is it used to forward packets?”
Read reports →“What is Segment Routing (SR) and how does it vary from traditional IP routing and MPLS?”
Read reports →“Can you explain the difference between an MPLS label and an MPLS forwarding equivalence class (FEC)?”
Read reports →“What part does the SR Controller play in Segment Routing and how does it affect network management?”
Read reports →“What are the benefits of using Segment Routing, especially for network scaling and traffic engineering?”
Read report →“What are some difficulties or things to think about when putting Segment Routing into a network?”
Read report →“Could you give an example of a real-world use case for Segment Routing in a network?”
Read report →“What data set would you want access to if you could have anything in the world?”
Read report →“I noticed a typo on your Twitter profile; is this because of a language barrier?”
Read report →Formats, difficulty and experience
Across all 275 Optus interview reports.