Optus Sales Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 26 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Optus.
Optus
Sales Consultant
Entry Difficult Neutral experience No offer 3 rounds
Interview process
Recruiter call Technical screen Presentation
Interview formats
Behavioral Case Technical
It was pretty simple, they asked me about my motivations and then I had to do a role-play where I acted like a sales consultant selling a phone. There was also a quick mental math part where I had to compare mobile plans right there.
Confirmed questions1 question
- What's your motivation for wanting to join Optus?
Optus
Sales Consultant
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
hi revue interview - 4/5 questions phone call interview - asking about previous experience in sales/why you want to work for optus competency games in person interview - get to know your personality, how well you can interact with someone face to face, get to know the manager and their expectations
Confirmed questions2 questions
- Tell me about a time you had to follow rules and regulations.
- Have you worked in sales before or with KPIs?
Optus
Sales Consultant
Entry Easy Positive experience Accept offer 4 rounds
Interview process
Recruiter call Group Onsite Offer
Interview formats
Behavioral Group Presentation Case
I applied online through their website, filling out a brief form with some background questions. A few days later, HR called to discuss my application and asked two retail-related questions about customer service. After that, I got an email inviting me to a group interview at their head office, which was followed by a one-on-one interview. The group interview had about 12 candidates and 5-6 regional managers. We did 2-3 group activities where we had to present to the room, including introducing ourselves, deciding on three items to bring on a stranded boat in groups of three, and a product presentation/sales pitch. The one-on-one interview with a manager focused on my retail experience, how I dealt with customer complaints and issues, and what makes me stand out in the industry. I heard back from HR the next day with an offer and started the following week on my first shift. The whole process was pretty straightforward and quick, but this was before they outsourced HR, so there might be delays now.
Confirmed questions3 questions
- Can you share an instance where you provided outstanding customer service?
- What is your motivation for wanting to join Optus?
- What are your long-term career goals over the next five years?
Optus Sales Specialist Interview Questions
Quoted word for word from Optus interview reports.
“Can you tell me what you know about Optus?”
Read reports →“Can you help these customers with translation?”
Read reports →“Imagine you're a customer; can you have me sell you the latest iPhone?”
Read reports →“Could you roleplay as a customer and let me sell you the newest iPhone?”
Read reports →“What is a personal weakness you have?”
Read report →“Can you tell me why you are interested in Optus?”
Read report →“What's your motivation for wanting to join Optus?”
Read report →“What is your motivation for wanting to join Optus?”
Read report →“In a conflict situation, how would you respond?”
Read report →Formats, difficulty and experience
Across all 26 Optus interview reports.