Optus Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 27 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Optus.
Optus
Sales Assistant
Entry Difficult Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Presentation
If your resume passes the initial screening, you'll start with a video interview. It took about a month to schedule a phone interview after that. Following the phone interview, I received an invitation for an in-person interview at the store a week later.
Confirmed questions6 questions
- Could you start by telling us a bit about yourself?
- What would you say are your greatest strengths?
- Can you describe a situation where you had to handle a challenging customer?
Optus
Sales Representative
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Presentation Behavioral
The interview process was good, easy and straightforward. It felt like a natural conversation and they asked me generic questions. I was asked to sell an item as this was for a sales role in store. The process was efficient and took 3 weeks in total.
Confirmed questions1 question
- Could you please sell me an item of your choosing.
Optus
Sales Assistant
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral Technical
The interview process started with recorded video responses to common questions. If successful, the next step was a 15-minute phone interview with a recruiter. My scheduled interview with Jasmin didn't happen at the agreed time. After I followed up, she said she was double-booked and would reschedule. Within an hour, I received an email stating I missed the job opportunity. This lack of transparency and communication from Optus was very disappointing and put me at a disadvantage compared to other candidates, contradicting the company culture they presented.
Confirmed questions2 questions
- Describe how you'd manage a conflict with a teammate.
- Can you share an instance from your past where you resolved a conflict?
Optus Sales Representative Interview Questions
Quoted word for word from Optus interview reports.
“Could you please sell me an item of your choosing.”
Read reports →“How would you present a mobile phone like an iPhone or Samsung?”
Read reports →“What do you know about Optus and its strengths?”
Read reports →“Can you explain how to best combine different discount options?”
Read reports →“Imagine you need to sell your phone to a customer. How would you go about it?”
Read report →“As one of the biggest telcos in Australia, we're all about new tech to connect Aussies. We invest in our people, communities, networks, and a sustainable future. Could you introduce yourself and share why you're keen on working for Optus?”
Read report →“What do you hope to achieve as a sales rep at Optus?”
Read report →“Why did you choose Optus upon completing your degree?”
Read report →“How quickly can you grasp and apply changing plan rates?”
Read report →Formats, difficulty and experience
Across all 27 Optus interview reports.