Mattress Firm Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 367 interview experiences · FREE TO READ
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30 roles · 367 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Mattress Firm.
Mattress Firm
Help Desk Technician
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
I got this interview through a recruiter, but they did not end up selecting me. The interview was online and straightforward with a mixture of behavioral and technical questions on troubleshooting like what if a user can't get into their outlook or how to add a user in active directory.
Confirmed questions1 question
- Could you describe the process for adding a new user in Active Directory?
Mattress Firm
Sales Associate
Entry Average Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I had an interview with Mattress Firm, and it was one of the worst experiences. The interviewer made it clear they have an outdated mentality about work-life balance. They stressed long hours, strict schedules, and an expectation of being always available, with no regard for personal time. The company seems to prioritize getting the most out of employees over a healthy work environment. The conversation felt more like a warning about the job's demands than a discussion about growth or development. They expect total dedication but offer little in return, like fair pay or flexibility. It's disappointing to see this mindset still present. If you value your employees and work-life balance, look elsewhere.
Confirmed questions1 question
- Are you comfortable with long hours, a strict schedule, and the need to be available all the time, even if it means sacrificing personal time?
Mattress Firm
Events and Expositions
Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
Recently had a second interview. The first was a basic recruiter call, more of a get-to-know-you type. The second was with two sales managers, which felt like a good cop/bad cop dynamic. They asked about a challenging sales situation where I didn't close a deal and about my background. I think it went well.
Confirmed questions3 questions
- Tell me about a tough situation in sales where you didn't close the deal.
- What's your background?
- How comfortable are you with technology like PCs and tablets?
Mattress Firm
Sleep Expert
Entry Average Neutral experience Decline offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
Managers seemed nice enough, but after interviewing, it felt like my race was an issue, and they suggested I transfer to a store 50 miles away where there are more people who look like me. This was a disappointing part of the process. They used a printed worksheet for questions that related to the values on their website. You can expect situational questions.
Confirmed questions5 questions
- Can you share an instance where you compromised your integrity?
- Tell me about a time you had a disagreement with a manager.
- Do you believe in a growth mindset or a fixed mindset?
Mattress Firm Interview Questions
Quoted word for word from Mattress Firm interview reports.
“If you woke up one day and there was an elephant in your back yard what would you do with it and what would you name it?”
Read reports →“Who do you think is more useful, a teacher or an advisor? and why?”
Read reports →“Is it acceptable to you that we require at least 46 hours of work weekly, potentially over 50, and that overtime is not paid?”
Read reports →“What's one thing you wouldn't want a former employer to share during a reference check?”
Read reports →“We work at various locations each month, are you able to travel to different stores in the district?”
Read report →“What would be your course of action if the district manager presented you with a pink elephant?”
Read report →“How would you feel about being stuck in a car with someone for ten hours daily? (This is because you'll be stuck in a store with coworkers for ten hours daily, with periods of downtime.)”
Read report →“Would you be alright with being assigned to different stores within a 50-mile radius, with a maximum of two weeks at any one location?”
Read report →“How would you handle three different tasks that are all due at the same time under a tight deadline?”
Read report →Formats, difficulty and experience
Across all 367 Mattress Firm interview reports.