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HCSS Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 174 interview experiences · FREE TO READ

3.1 Rounds average
Average Typical difficulty
51.7% Positive experience

Which role are you interviewing for?

30 roles · 174 reports

Candidate interview experiences

First-hand accounts from people who interviewed at HCSS.

Showing 4 of 174
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HCSS

HR Intern

HR · half a year ago

Intern Easy Positive experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical Other

The interview process at HCSS was really nice, the people even gave me tips for after college, even though I knew I probably wouldn't get the job. I missed my interview once but rescheduled it. They asked about process improvement and a time I had a commitment with multiple priorities. They also asked about a time I did something with a team, how I delegated responsibilities, what problems I faced, and a time I used preexisting knowledge to complete a task.

Confirmed questions5 questions
  • Tell me about a time you juggled multiple priorities.
  • Can you share an experience where you worked on a team project?
  • Describe how you handled delegating tasks.
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HCSS

Technical Support Analyst

Operations · a year ago

Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

I got an email saying I was moving on to the next steps with the interview, and the platform was Hireflix. It was straightforward, it asked for permission for Video and Audio, then gave me about 15 seconds to think about the question before answering it, with different time limits depending on how hard the question was.

Confirmed questions4 questions
  • What about working as a Technical Support Analyst at HCSS excites you?
  • Can you explain the difference between customer service and customer support, and what customer service entails?
  • How do you see technology being used in your daily life?
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HCSS

Business Development Representative

Sales · a year ago

Entry Average Negative experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical

The process was quite straightforward. It started with a typical screening, followed by two rounds of interviews. Everything was going well until the final interview, which was with the Regional Sales Manager. From the start of the Zoom call, their lack of interest was palpable. They gave very brief answers and seemed rather distant, which made the 30 minutes quite difficult. I'm not sure if this reflects the company culture, but it was an unpleasant experience.

Confirmed questions3 questions
  • Can you introduce yourself and your background?
  • Could you elaborate on your experience?
  • Do you have any typical behavioral questions for me?
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HCSS

Technical Support Analyst

Engineering · more than a year ago

Entry Average Negative experience No offer 3 rounds
Interview process
Technical screen Technical screen Technical screen Presentation
Interview formats
Technical Behavioral Presentation

I went to a hiring event that was supposed to have 3 interviews, then a short networking event and a campus tour. I did the interviews, and they all basically asked the same things. I thought a panel interview would have been better. The first two interviews were okay, but the third interviewer seemed like he was having a bad day and wasn't really into it. He cut the interview short, which surprised the person showing us around and made things awkward. The guide said she'd take us to the networking event next, but then someone whispered to her. She looked confused, got me some water, and apologized for the mix-up. She then showed me out. No networking, no campus tour like we were told. It was just a weird experience that made me question the company.

Confirmed questions1 question
  • How would you tackle a complex problem you haven't encountered before?

HCSS Interview Questions

Quoted word for word from HCSS interview reports.

Given that 40% of students in a class are boys, 30% have blond hair, and there are three times as many blond girls as blond boys, calculate the percentage of blond boys.

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How long would it take John and Joe to do a job together if John takes 16 hours and Joe takes 22 hours?

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Can you write a Google Docs function to convert a number between 1 and 3000 into Roman numerals?

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If your current test scores are 96, 88, 82, and 87, and you aim for an average of 90 in the class, what score do you need on the final test?

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Given it's 3pm and you need to reach a client site 6pm with X miles to travel, what's the required driving speed?

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Given a contractor's bid of x, expenses y and z, and equipment cost w, what was the actual cost of the bid?

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Can you explain the different kinds of linked lists and how to reverse one?

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Given a starting salary of $32,000/year ($16/hr), $3,536 in company-paid insurance, 32% of base in 401K/Profit Sharing/ESOP, and 8% of base in FICA taxes, plus 4 months of training, 7 holidays, and 10 days of PTO/sick leave in the first year. Assuming 176 work hours/month and 8 hours/day, calculate the company's cost per hour of customer-facing availability in the first year.

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Can you calculate the effective hourly cost of an employee, including factors like training and vacation time?

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Formats, difficulty and experience

Across all 174 HCSS interview reports.

Interview formats

Behavioral 40.3%
Technical 39.2%
Presentation 7.1%
Coding 6.8%
Other 5.5%

Interview difficulty

Easy 19.5%
Average 62.6%
Difficult 17.8%

Candidate experience

Positive 51.7%
Negative 30.5%
Neutral 17.8%

Reports by job function

Engineering 73
Operations 47
Sales 12
Product 11
HR 8
Marketing 7