GameStop Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 709 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 709 reportsCandidate interview experiences
First-hand accounts from people who interviewed at GameStop.
GameStop
Game Advisor
Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
I had a chat with the managers and assistant manager. They asked me standard stuff about teamwork, time management, and organization. Also asked about my work history and education. Having experience with the latest and previous game consoles is essential. The vibe was pretty chill, but business casual is the way to go. No online application needed.
Confirmed questions7 questions
- What gaming consoles do you currently own?
- Can you tell me about a time you worked effectively as part of a team?
- How do you prioritize your tasks and manage your time?
GameStop
Indirect Strategic Sourcing Manager
Senior Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I met with two HR reps, one of whom asked the questions. I think the other one was the manager and she was guiding the questions. The interview wrapped up 10 minutes in because they were looking for a workaholic and felt that someone seeking a better work/life balance wouldn't be a good fit. GameStop is described as being in a 'startup' environment.
Confirmed questions2 questions
- What draws you to GameStop and this industry specifically?
- What is motivating your transition to a new company?
GameStop
Assistant Manager
Mid Average Positive experience Decline offer 2 rounds
Interview process
Recruiter call Onsite Presentation
Interview formats
Behavioral Presentation
The interview process involved two rounds: first an in-person meeting with the store manager, and then a second meeting with the district manager conducted over MS Teams. Key performance indicators for this role include the minimum percentage of pro memberships sold relative to total customers and the minimum percentage of warranties sold on physical disk games. The business model is facing challenges, and a reevaluation of strategies is needed to avoid obsolescence, similar to the Blockbuster vs. Netflix situation.
Confirmed questions3 questions
- Can you describe how you would encourage an employee to increase sales of pro memberships and warranties for physical games, considering the current market reluctance?
- What are your thoughts on motivating staff to sell pro memberships and warranties on physical disk games when customer interest is low?
- How would you approach motivating an employee to sell pro memberships and warranties on physical games that are not selling well?
GameStop
Guest Advisor
Senior Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
The interview process was very straightforward. It mostly involved assessing your knowledge of the merchandise and your ability to speak knowledgeably about it. They were also looking for genuine customer service and retail skills. My specific store was great, but the corporate side of things led to employees being overworked, underpaid, and just barely hanging on.
Confirmed questions3 questions
- Can you recommend games that are comparable to this one?
- Describe your experience handling challenging customers.
- How would you handle a situation where you encountered a problem and no manager was present to help?
GameStop Interview Questions
Quoted word for word from GameStop interview reports.
“If a customer is buying a new video game console and game, what other items would you suggest they purchase?”
Read reports →“If you were stranded on a deserted island, what game would you choose to have with you?”
Read reports →“What 5 items would you suggest to a new PS5 buyer, and explain your choices?”
Read reports →“Could you highlight how customers can trade in games after playing them to pay for future game purchases?”
Read reports →“Describe how you would persuade a customer buying two used games at $54.99 each to subscribe to the Game Informer.”
Read report →“Imagine a customer comes in who doesn't know much about video games and wants to buy one for his son. What would you do?”
Read report →“On a scale of 1-10, how well do you know the current video game consoles?”
Read report →“Tell me about your least favorite game and then try to convince me to buy it.”
Read report →“What would be your course of action if a customer wanted to trade in a PS3?”
Read report →Formats, difficulty and experience
Across all 709 GameStop interview reports.