Flight Centre Travel Group Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 617 interview experiences · FREE TO READ
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30 roles · 617 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Flight Centre Travel Group.
Flight Centre Travel Group
Paid Media Manager
Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen Background check Offer
Interview formats
Behavioral Technical Case
I spoke with HR first, then the hiring manager, the Global Head of Growth & Demand Generation. HR sent a super detailed email before the hiring manager interview about who I'd meet and what topics would be covered, plus info on Flight Centre. BUT, the interview wasn't about Flight Centre, it was about one of their B2B brands instead! So I prepared for Flight Centre and then got hit with a totally different B2B context and brand. The hiring manager was also not friendly, didn't look at the camera, and hit me with rapid-fire math questions. It felt like an interrogation, and he was quite petulant. No real conversation, and I felt bad for the other marketing person who seemed scared. After all that, I never heard back for 3 months, so I got ghosted.
Confirmed questions1 question
- Can you tell me the exact CPC of a campaign you ran 10 years ago and how it affected revenue targets?
Flight Centre Travel Group
Sales Travel Consultant
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Group
Interview formats
Behavioral Group
After applying, there are two interview stages. The first is a phone interview that lasts about 15-30 minutes, where they screen you and check your background. The second is a virtual group interview that lasts an hour to an hour and a half. In my interview, there were two other applicants, but they weren't applying for the same location. For this part, you need to do some research beforehand. They'll show videos and give you more info about the role.
Confirmed questions2 questions
- Can you describe what a typical day would look like for you in this position if you get hired?
- What strategies would you use to upsell a product that's challenging to sell?
Flight Centre Travel Group
Travel Agent
Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
I had a phone interview where they asked me general questions about why I'd be a good fit and to tell them about myself. They also asked about a time something went wrong and how I fixed it, and my favorite destination with reasons why someone should visit. I didn't get an offer because they felt others had more passion for travel, so I guess you should emphasize that.
Confirmed questions2 questions
- Tell me about a time things went wrong and how you handled it.
- What's your favorite destination and why should someone go there?
Flight Centre Travel Group
Revenue Management
Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I applied online and the HR team got back to me quickly to set up an initial phone call. They rescheduled the call 3 times at the last minute, but we eventually spoke after about 3 weeks. It was a basic 'get to know you' chat, and she said she'd send info about the package and arrange next steps with the hiring manager. After that, she went silent, and I never got any info, the next call, or even a rejection. It was a waste of time, and I won't apply again.
Confirmed questions1 question
- Can you share your background and experiences?
Flight Centre Travel Group Interview Questions
Quoted word for word from Flight Centre Travel Group interview reports.
“When is the optimal time to travel to Costa Rica, and what specific activities would you suggest for a young couple visiting there?”
Read reports →“Could you identify the capital cities for China, Scotland, Argentina, Spain, USA, Australia, Japan, and Thailand?”
Read reports →“Can you tell me the capital of Indonesia, and do you know where Victoria Falls is located?”
Read reports →“Can you complete this geography quiz, for example, locating the Lourve or marking NY on a map?”
Read reports →“Based on the client's stated preferences, which flight would be the most suitable option for them?”
Read report →“Could you provide a quote for a trip to Fiji? (Be prepared to ask clarifying questions like the number of travelers).”
Read report →“Which tour would you suggest for your client, and what is its price per person?”
Read report →“Given $10,000, where would you choose to travel and what activities would you plan?”
Read report →“Can you tell me about a destination you found unforgettable and try to persuade me to visit it?”
Read report →Formats, difficulty and experience
Across all 617 Flight Centre Travel Group interview reports.