Flight Centre Travel Group Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 381 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Flight Centre Travel Group.
Flight Centre Travel Group
Consultant
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
The managers were really nice and took the time to get to know me personally, asking about my travel experiences and my background in business and sales. They even mentioned opportunities to further my education through their travel academy and an insurance course, which would allow me to sell travel insurance.
Confirmed questions1 question
- Could you share some of your travel destinations and a related story?
Flight Centre Travel Group
Travel Consultant
Mid Easy Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Case
It was a long and lengthy one, but mainly focused on sales, sales, and sales. The second main focus was on how great you are at working under pressure. Overall, they want sales-driven people.
Confirmed questions2 questions
- Tell me about your sales experience.
- How well do you work under pressure?
Flight Centre Travel Group
Travel Consultant
Entry Difficult Negative experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
Applied with an employee referral and got an email a few days later asking me to book a phone interview for the next day. The interviewer was 15 mins late but apologized, was very rushed, kept interrupting me and not letting me answer the question. It was very clear that she hadn't read my resume or cover letter as she kept asking me about my employment history and dates. Her tardiness, dreadful manner and unprofessionalism were astounding. The interview was cut short. Apparently having a wealth of retail experience, a degree in Tourism Management and a soon-to-be Honours graduation, and having worked for a Government tourism agency and a major airline was not enough for a minimum wage, over-worked role. After explaining my professional experience as above, she proceeded to ask "But have you worked at Maccas as a kid?". Cheers Flight Centre! Dodged a bullet here.
Confirmed questions5 questions
- Why were you interested in working for Flight Centre?
- What do you think this job entails on a daily basis?
- Tell me about your professional experience.
Flight Centre Travel Group Consultant Interview Questions
Quoted word for word from Flight Centre Travel Group interview reports.
“What are the names of the airline carriers that fly to 6 specific countries?”
Read reports →“When is the optimal time to travel to Costa Rica, and what specific activities would you suggest for a young couple visiting there?”
Read reports →“Given $10,000, where would you choose to travel and what activities would you plan?”
Read reports →“Address the concern: 'Why should I choose Flight Centre over another travel agency or retail store?'”
Read reports →“Can you try to sell a bucket to the person you're talking to on the phone?”
Read report →“What are your thoughts on the company's policy regarding vacation time, specifically not taking more than two weeks in the first six months?”
Read report →“Imagine you're significantly behind on your sales target with only a few weeks remaining; what steps would you take to achieve it?”
Read report →“What steps would you take to catch up if you were falling behind on your sales target?”
Read report →“Describe a situation where you couldn't give a customer what they wanted and how you resolved it.”
Read report →Formats, difficulty and experience
Across all 381 Flight Centre Travel Group interview reports.