Express Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 674 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 674 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Express.
Express
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
I applied online and then had an in-person interview the very next day. It was mostly a vibe check, but they really stressed the importance of applying during peak hiring seasons (like early spring or fall) and making sure you have weekend availability.
Confirmed questions5 questions
- What is your understanding of our company?
- What motivates you to want to work with us?
- Could you define what hospitality means to you?
Express
Senior Software Engineer
Senior Easy Positive experience Accept offer 4 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
I applied on LinkedIn, and the first step was an initial call with HR over the phone. They asked about my experience, previous roles, and expected compensation. After that, there were three rounds of onsite interviews. The first round was with the product owner and director. The second round was a technical round with a solutions architect and a manager from a different IT team. The third round was with the hiring manager. Each round was about 30 minutes long.
Confirmed questions1 question
- Tell me about your technical expertise in the technology for this role.
Express
Intern
Intern Easy Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
It was a pretty straightforward interview process. I had one call with HR and then two virtual interviews with the hiring managers. Unfortunately, the company ended up canceling the internship offer right before it was supposed to start because they filed for bankruptcy. Given that, I'd probably steer clear of this company since they don't seem to be in a good financial spot and might not make it through the current tough retail climate.
Confirmed questions3 questions
- What are your post-graduation plans?
- How do you keep up with industry trends?
- What's your understanding of the brand?
Express
Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Group
Interview formats
Behavioral Group
The interview process is pretty easy and takes at least 30 minutes, but if it's a group interview it'll take longer, sometimes up to an hour. They really want to get to know you personally and check out your work ethic. It's cool if you haven't worked retail before, just talk about your experiences and what you'd do in different scenarios.
Confirmed questions1 question
- What made you decide to apply to Express?
Express Interview Questions
Quoted word for word from Express interview reports.
“In a scenario where you had to choose between stealing a piece of gum or a shirt, which would you rather do?”
Read reports →“Which brand do you like to wear or shop from, or one that always gets your attention?”
Read reports →“What action would you take if a customer entered with a damaged shirt, suggesting they might have stolen it?”
Read reports →“How would you handle a customer attempting to return an item outside the established return period?”
Read reports →“What would you do if you saw a coworker possibly taking store items off the premises?”
Read report →“If a customer is upset and asks for an item that's not in stock, what action would you take?”
Read report →“What would you do if you witnessed an employee purchasing merchandise for others using their employee discount?”
Read report →“Regarding customer service, what is your stance on the saying "the customer is always right"?”
Read report →“What would you do if a customer was complaining and causing a scene?”
Read report →Formats, difficulty and experience
Across all 674 Express interview reports.