Express Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 28 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Express.
Express
Sales
Entry Average Neutral experience Accept offer 1 round
Interview process
Group
Interview formats
Group Behavioral
We did a group interview where we sat in a circle with other candidates in their backroom. We were asked about what we like to do in our free time and what our best qualities are. It was a good way to see how we would all work together and everyone's attitudes towards the position, and also to see who had experience and who was new.
Confirmed questions4 questions
- What good qualities would you bring to the floor?
- What are your best qualities?
- How would you handle a rough situation with a customer?
Express
Sales Lead
Lead Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Case
I applied to a store manager who then faxed my application to another store manager. I was contacted for an interview with the 2nd store manager who really liked me and said the interview was very easy because she was extremely friendly. She told me she liked me and would be contacting the DM to let her know that she approved. About a week later, I was contacted by the DM for an interview which was difficult. The DM was extremely passionate about Express and was trying to test if I could handle her. She then sprung a question on me that I had sadly failed to study. She then said she liked me and wanted me to send her a list of references. I emailed her 4 references and come to find out, they called 3/4. They even emailed me asking for 1 more because one did not answer. They spent about 3 weeks talking to my references. Also, when I had applied and interviewed, I was told there were no immediate positions open, but positions were opening up within the next month or two. Express is the type of company that is very skeptical of external hires and really wants to make sure they are bringing in top quality candidates. After a few weeks, the DM finally called me back telling me that she found me a position and would love to have me on the team.
Confirmed questions1 question
- What do you know about Express?
Express
Sales Lead
Lead Average Neutral experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
Since I was already with the company for 3 years and worked my way up, plus I had just graduated college, I was recommended for the Part Time Sales Lead role. The interview process was quick as I already knew the management and District Manager. The first interview was a basic behavioral interview with the District Manager. I was told there would be a second interview, but a few days later I got the offer.
Confirmed questions1 question
- Basic behavioral questions and how you would contribute to overall sales.
Express Sales Representative Interview Questions
Quoted word for word from Express interview reports.
“What's the best approach to preventing shrinkage in the store?”
Read reports →“Can you explain the difference between selling and servicing?”
Read reports →“How would you approach dealing with a suspected shoplifter?”
Read reports →“How would you motivate a team member who lacks drive to sell or perform well?”
Read reports →“Can you tell me what honesty means to you?”
Read report →“Can you describe the style, lifestyle, and mission of Express?”
Read report →“How do you go about improving conversion rates?”
Read report →“What actions would you take if a team member isn't showing the expected level of energy?”
Read report →“What do you like to do in your free time?”
Read report →Formats, difficulty and experience
Across all 28 Express interview reports.